Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bolt on and Spend Cap

I wasn't sure which Board to post on so please excuse me if I've got it wrong.... I'm old and not techie. I have a Sim Only Account and have included for a couple of years a £3 monthly Bolt On to cover international calls. This was done for emergenci...

Phone contract

I seem to be paying far too much for my devices,I have 3 ,please can you check . (REMOVED) Sim only (REMOVED)

02 has stopped working

Hi my 02 account seemed to have stopped i seem to have inadvertently switched but I think I was scammed.Please help as now I have no connection

Sms not going through

Hello, whenever I try to send a sms it wouldnt go through

Phone contracts

I seem to be paying an Awful lot of money each month for 3 Devices,please can you check this is correct ,I have the following numbers : (REMOVED) sim only (REMOVED)

Resolved! existing o2 customer purchasing an additional sim via Uswitch can't get past spinning icon

I have one pay monthly o2 sim already, so wanted two addition sims for my kids, but they're significantly cheaper if I go via Uswitch and then when prompted I click that I'm an existing customer. It has my payment details etc but I seem to be held up...

Resolved! What Bolt Ons are Suitable for China and Vietnam?

I am travelling to China and Vietnam for business in January and unsure which bolt ons are suitable. I pay monthly for unlimited everything in the UK. I already have the 'O2 Travel + Higher Data Limit in Non-O2 Travel Countries' Bolt On which I think...

Not receiving SMS's from international numbers

Hello I am currently in Sweden and I am not receiving SMS messages from international phone numbers. I am still able to receive SMS's from UK numbers (e.g. automated messages from PayPal, DPD, O2UK, etc.) but not international numbers. I have a pay m...

No Signal

Hi, I think my sim has been deactivated? I ordered a pay as you go sim recently and called you when it hadn’t arrived. It has now come, I activated it but you already sent out another one. Has my current one been deactivated? If so, can you reactivat...

Cannot get onto my o2 app

Cannot get onto my o2 app it says it can take 48hrs to set up but I've had my new phone from September , I did however have to take out a new contract and change the number to my old number . I did have a lot of issues at the start getting this

O2

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