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Bill

Bill22
Level 1: Joiner
  • 1 Posts
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on ‎05-01-2024 22:00

on ‎05-01-2024 22:00

Why have I got charges every month for something called Bluetiq on 02? 

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TallTrees
Level 53: Renowned
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on ‎05-01-2024 22:06

on ‎05-01-2024 22:06

Hi @Bill22 

Looks like an entertainment channel you must have a subscription for.



HAPPINESS IS BEE SHAPED

Message 2 of 6
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Enlli
Level 70: Enigma
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on ‎05-01-2024 22:12

on ‎05-01-2024 22:12

Sounds like something you have clicked on inadvertently and subscribed. Some sites are sneaky in that area

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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jonsie
Level 94: Supreme
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on ‎05-01-2024 22:13

on ‎05-01-2024 22:13

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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TallTrees
Level 53: Renowned
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on ‎05-01-2024 22:15

on ‎05-01-2024 22:15

@Bill22 

I asked o2 customer services to put 2 bars on my mobile.

1. Bar bills to mobile 

2. Premium calls bar

 



HAPPINESS IS BEE SHAPED

Message 5 of 6
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MI5
Level 94: Supreme
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on ‎05-01-2024 22:31

on ‎05-01-2024 22:31

@Bill22 

Some guides to help.

Guide: O2 BARs 

Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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