Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! cancellation

I have relocated from UK to an EU country. As such I do not need my UK phone. I am aware that my handsets still need paying for but can I cancel the pay monthly contract but just keep paying for handset?

I need my final bill please

I need my final bill please I have been waiting for it and it has not turned up in the post yet.

poor signal

Hi I am recently having poor signal issues indoors and my calls are constantly dropping, I've done all the checklist things on my phone..no change in poor signal..network check says no issues . Is wifi calling free how do I know it's in my contract, ...

Bad network coverage

I have had a new SIM card and also done network settings etc on device. network coverage is still awful! I was supposed to be getting a call of the network team days and days ago! Nothing. I am now getting emails texts and calls to pay my bill! I hav...

Sim not working

Hi im expecting a new sim but my current has stopped working

error2162

problem sending messages error code 2162

bill

i got an email and text to say i owed £3.08p yet when i log on i cant find an option to pay

Resolved! Cancel a sim card

I want to cancel one of my SIM cards as it doesn’t get used and I’m paying for it

Resolved! End of Contract

What to do when my contract ends? This is my last month as stated on the contract, and I would like to stop being an o2 customer. Am I supposed to take any actions or the account will be closed automatically? Thanks

Bought phone Sunday can't access account yet ?

Bought phone Sunday can't access account still

O2

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