Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249701 Views
  • 2 replies
  • 2 kudos

Resolved! cancellation

I have relocated from UK to an EU country. As such I do not need my UK phone. I am aware that my handsets still need paying for but can I cancel the pay monthly contract but just keep paying for handset?

M1key by Level 1: Joiner
  • 559 Views
  • 2 replies
  • 0 kudos

I need my final bill please

I need my final bill please I have been waiting for it and it has not turned up in the post yet.

Wio by Level 1: Joiner
  • 373 Views
  • 2 replies
  • 0 kudos

poor signal

Hi I am recently having poor signal issues indoors and my calls are constantly dropping, I've done all the checklist things on my phone..no change in poor signal..network check says no issues . Is wifi calling free how do I know it's in my contract, ...

Lainey8 by Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

Bad network coverage

I have had a new SIM card and also done network settings etc on device. network coverage is still awful! I was supposed to be getting a call of the network team days and days ago! Nothing. I am now getting emails texts and calls to pay my bill! I hav...

Coats86 by Level 1: Joiner
  • 879 Views
  • 2 replies
  • 0 kudos

Sim not working

Hi im expecting a new sim but my current has stopped working

Rajakam by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

error2162

problem sending messages error code 2162

nulty by Level 1: Joiner
  • 444 Views
  • 3 replies
  • 0 kudos

bill

i got an email and text to say i owed £3.08p yet when i log on i cant find an option to pay

RagMan by Level 1: Joiner
  • 489 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel a sim card

I want to cancel one of my SIM cards as it doesn’t get used and I’m paying for it

LD1 by Level 1: Joiner
  • 409 Views
  • 1 replies
  • 0 kudos

Resolved! End of Contract

What to do when my contract ends? This is my last month as stated on the contract, and I would like to stop being an o2 customer. Am I supposed to take any actions or the account will be closed automatically? Thanks

kirekets by Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos