Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Struggling to get PAC code from O2 – anyone know how to speak to someone in the UK?

I’ve been trying (and failing) to get my PAC code from O2, and the whole process has been a complete shambles. Here's what's happened so far:I texted 65075 to request the PAC code, but got a reply saying I need to call 202 as there are two numbers on...

I dont recive the order I contact the dpd and they told me the order is return to O2 why?

I dont recive the order I contact dpd and they told me the order is return to O2 why îs happen this

Payment

I have paid my bill but it has went to credit and wanting me to pay again

charge to mobile

i not been able to use my charge to mobile i reach out to 02 n umerous times they come bsck with diffrent bs today i was told there certain criteria that need to meet in order to utilize this service you must spend £150on charge to mobile over last t...

Roaming issues

Currently overseas and have the following issues: can call out but can’t receive calls.Can receive txt msgs but can’t send txt msgs.Contacted O2 and best they can tell me is they will look into it .. 3 - 7 days .. meanwhile I’m paying for a service t...

Resolved! Blue Mondays

HiI won a prize on the first week of the Blue Monday prizes and received an invite an email almost immediately.On Monday 5th i won a £20 pizza express voucher but have still not received anything? anyone else had this?

Resolved! Lines Open 7am - 10pm

Hi so it’s 21:07 uk time and it says your lines are closed and to ring back between your business hours which are 7am-22:00 !!!!!7 days a week please explain why you are closed

Cancelled contract

I just cancelled my contracted. An hour later I got a confirmation email saying my £24 a month sim only is on the way. I never asked to be put on sim only.

Clear Vision - Scam?

Hi all, I received a call last week from someone who said they were from Clear Vision which was part of O2 and that they could help me upgrade my pay monthly contract (it happened to be around when my contract expired). They also had basic info about...

Resolved! Getting started with Multisave.

I have O2 pay monthly, the missus is on top-up with another company, and I have a 15 year-old son for whom I PAYG with another company. I want to combine them all into Multisave (or some other family option). I have logged into the O2 site and found ...

O2

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