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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 228286 Views
  • 2 replies
  • 2 kudos

password

Hi, Trying to access my account for a sim card that I don't actually use. It is trying to text the number for security but i don't use the sim so can't access the code being sent

Craig83 by • Level 1: Joiner
  • 156 Views
  • 2 replies
  • 0 kudos

Bill

Why is my bill 132 when I’ve got a spending cap on it? I can’t afford to pay that charge and I’ve not set nothing up on my device to make it go to that price says Sony but I have nothing Sony with 02

No coverage in France

Hi, we’ve just come to France and my phone has no signal, anyone have any tips of how to resolve?

My order

Hi I placed an order for my new phone on Monday and still haven’t received it

Dawn14 by • Level 1: Joiner
  • 123 Views
  • 1 replies
  • 0 kudos

VAT

How can I see the VAT details on my invoices associated with a personal account ?

Hani1814 by • Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

Resolved! Missing Voucher code - Samsung Galaxy Buds 2 Pro

Is anyone else still having issues with a missing voucher code? I bought the S23 256 GB base model back on 30/09/23 with the earphones being the final deciding factor. I've contacted O2 3-4 times through their phone line for them to say I should wait...

ElliottS by • Level 1: Joiner
  • 1583 Views
  • 17 replies
  • 1 kudos

Resolved! Making extra payments

Can I make extra payments on my contract on the app or site without having to call 02 up as calling them is a pain to try to speak to someone and get pushed piller to post, push option 1 for *** push option 2 for *** ect and then still don't get anyw...

DDORE by • Level 1: Joiner
  • 258 Views
  • 3 replies
  • 0 kudos

Premium charges on my bill

There is a charge on my bill for premium services on my bill of £1.20. This is for messages to 64084, these messages were in response to a customer response survey from Virgin media. I do not understand why you are charging me for a response to your ...

john0651 by • Level 1: Joiner
  • 197 Views
  • 3 replies
  • 0 kudos
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