Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
My Volt benefit of unlimited data has not been added to my plan. Ive contacted both O2 and Virgin Media and have emails from both parties stating my account is eligible, yet still no data boost. When I check in the O2 app I’m told “You’re not current...
During the period from 7.1 to 9.12, I won‘t be able to use this sim card, and I will not use the data as well. Is there any way to suspend this service? Or don‘t pay the fee directly?
What is this?
Hello I currently have 2 phone contracts in my name 1 is mine and the others is my daughters. Is it possible to transfer her phone to her name and remove it from my account so she is in control and can pay herself?
I have been receiving several calls each week telling me my sim only contract is due for renewal ad that Connect One are dealing with the renewal.These are clearly spam calls as the person calling knows nothing about my existing contract.The mobile n...
Having been loyal to One2One/T-Mobile for over 20 years, I have finally changed to O2 & now have a full signal everywhere ! Hurrah !GigBites don't mean anything to me, so I had no idea what to sign-up for. So I did the 2GB option.But, in a month - us...
Apparently I have ******** on my SIM only account - I've no idea what this. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi I wish to moving my old existing O2 pay monthly sim to a new O2 pay monthly sim that has more larger data allowance. I tried using the My O2 app but am unable to find a suitable option to do this. Do I need to phone up instead?
I was planning to leave O2 and then the 4th person I was speaking to after hours made me an offer that made me decide to stay. £1560GB DataUnlimited Text and Call Instead I only get 30GB..This was done over the phone who said the option is usually 30...
Hello I've ordered a handset and sim, iPhone 16 pro max, over the phone paid £30 upfront but didn't tell me weather I passed the credit check? Had no email or nothing and £30 is gone... help
