Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 open

I was told I could get teacher discount but when I’m following the steps and typing in my employer it’s not recognising it

Resolved! Employee discount

hello allI am a new customer to 02 2 months ago my contract started. i have been told a work that i am entitled to a discount. i registered online on the 02 open but got this message You can’t get an O2 Open discount with this number as it’s been ove...

Resolved! Cancel my contract

Hi I would like to cancel my contract.

Resolved! roaming

can i use my 02 mobile in vietnam amd what are the costs

Resolved! lost phone need a new sim

Hi I have lost my phone and need a new sim and can't login in the App. Can you please send me a new sim? Thank Jose Baptista

Resolved! Using phone abroad

Hi, how do I know if I am being charged to use my phone or if I’ve got o2 travel? I’m in Australia

Mobile data

Why would O2 have turned off my mobile data. I'm presently abroad and have international travel zone bolt on and plenty of data left

Why does voicemail work

I am totally frustrated. My voicemail is receiving calls but I cannot call 901 or call out using my phone. I have had it working in Australia this month. But suddenly nothing, apart from contact notifications I have another voicemail. I have got in t...

Phone southern Irish number

I live in Northern Ireland. Past few weeks my phone will not let me ring any number in Southern Ireland

Additional line

How do I apply for a additional line for my contract

O2

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