Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancelling my order within the 14 day cooling off period

i wish to cancell my order within the 14 day cooling off period

Resolved! Not able to make or take calls

Hi all, I’ve recently switched to o2 and I find myself not able to make or take any calls. When I try to dial a number, it gets disconnected automatically with three beeps. People are not able to get through to me either. My device is iPhone 12 and I...

Resolved! Bill payment

Hi There my bill is due but can’t make payment until Friday, can you lift the bar on my phone until Friday so I can still use my phone?

Resolved! download's old bills

Hi, I had an account before, I would like to download my old bill from Dec 2022 till account was settled. Could you please help me how to get old bills. Thank you Dharti

Resolved! I need to pay and stuck on hold and can’t use my 02

I need to pay

Resolved! Cancel Disney+

Please can you cancel my Disney+ with effect from today. I am an 80 year old pensioner and cannoct afford to start paying extra on my O2 bill.

Resolved! Age restricted

I can't find the age restrictions tab in any menu. I am 63 born 2/12/1961. I am restricted at over 18 sites . Hope you can Help . Sorry can't Talk as I have just had an operation or I would have phoned . And I don't own a credit card . Thank you.

Resolved! Share data with tablet

Hi there, could you please let me know how I can share my data of my contract with a sim-enabled tablet? (apart from hotspot) Would an eSim card work withit (in addition to my physical sim in my phone)? Thanks

I want to cancel contract and go back to pay as you go

Hi I want to cancel my contract and go back to pay as you go but keep my number

Resolved! Close my contract

Hi I want to close my contract but keep my number and go back to pay as you go

O2

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