Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Phone

Applied for contract phone got refused but u still took my 20 up front cos

My sim

Hi I was given a sim that I pay for monthly with my virgin renewal last year I pay £5 a month I don’t even know where the sim is as I lost it and I have never used it. I wish to cancel it but I can’t access the account as you can’t text my phone as I...

Bill

Why have I paid twice for Disney plus this month.

Order not received

I have still not received my sim posted on 20th June. Please advise

Hi my phones been cut off and i need to speak to someone from customer services

Need to speak to customer services but my phones been disconnected

Resolved! ending phone contract

I have a phone contract which my son has used as his phone, i also have other contracts not phone they are tablet & laptop. my son is now 18 so wants to have his own contract with another network so i want to end my phone but keep all my others going...

Sim not working

I have just bought a new phone transferred my old sim. I tried to pay the monthly payment yesterday but had problems receiving the OTP code. My wife managed to pay it on my behalf now I can't receive or make calls

Moving to Australia semi permanently

Hi,I plan to move to Australia this year semi permanently (maybe for 1/2 years ) - I wondered with my phone contract , providing I have the o2 Travel Inclusive Zone would this allow me to retain my UK number, and use my allowance as normal in Austral...

Roaming Macedonia

I am being charged for calls I am not answering?

VAT

I need a VAT invoice for my bill

O2

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