Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 347235 Views
  • 2 replies
  • 2 kudos

Experience the best on O2 all in one plan - Ultimate Plan

Hello folks, Today I'm thrilled to share some fantastic news by introducing our best mobile plan yet - Ultimate Plan. Get even more out of your mobile with a plan that brings together our most comprehensive mobile insurance, services, extras, and ent...

Ultimate_Header_FUP_SIMO_2_V3_Option A (002).gif Ultimate_Header_FUP_SIMO_2_V3_Option A (002).gif
Dave-O2 by Community Manager
  • 11026 Views
  • 16 replies
  • 1 kudos

Resolved! Phone number

I’m looking to change my mobile number

Matt46 by Level 1: Joiner
  • 546 Views
  • 2 replies
  • 0 kudos

Resolved! Account closed by mistake - please help!

At the beginning of March 25, I ordered a new phone as my old Android was having trouble charging. When I received a Samsung S16, I found it unsuitable and had to buy a new charger, as the wiring sent with it had a USB at both ends? I contacted O2 an...

NatPfeff by Level 1: Joiner
  • 494 Views
  • 1 replies
  • 0 kudos

Resolved! DPD - Return to sender? What happens now

Hi All,I was on a phone that had some time left on the contract, I decided to grab a new one and paid off what was left on the contract.Weird situation in that the phone was meant to be delivered today, however dpd has the status of "Return to consig...

SL5K by Level 1: Joiner
  • 3471 Views
  • 9 replies
  • 0 kudos

Resolved! Stolen Phone and Cant Pay Bills

i brought a iphone 14 pro max pay monthly phone and had my phone stolen off knife point and bike thefts. i even had my sim inside and they took it and even blocked and cancelled my contact and i wasnt able to pay my bills off and cancel my phone. i r...

Hassn32 by Level 1: Joiner
  • 526 Views
  • 2 replies
  • 0 kudos

Resolved! travel Bolton

Hi,Travel bolton was added accidently and I want to cancel it. How do I do it?

gnpaddy by Level 1: Joiner
  • 694 Views
  • 3 replies
  • 0 kudos

Resolved! Missold o2 sim only additional sim card

I ordered a payg sim to leave o2 pay monthly due to cost. I received a call from o2 (sales) offering a £5 deal with 1gb data and unlimited calls and text which was matched to my requirements. After agreeing the deal I was told I would be sent a new s...

Resolved! cancelled PAC code issued but wants to cancelled

can i cancelled PAC CODE request , i RECEIVED PAC which is valid till 9th may but i wants to cancelled because i got better deal with same 02 network but new contract comes with new mobile number ,but i wants to keep used my old 02 number on new, but...

atiq14th by Level 1: Joiner
  • 627 Views
  • 2 replies
  • 0 kudos

Internet connection

I have mobile data but no Internet connection 

Crimso by Level 1: Joiner
  • 294 Views
  • 1 replies
  • 0 kudos

Resolved! Rolling contract free SIM cancellation

Hi bit confused so can anyone help.The bill comes around the 6th and payment is taken on the 27th on a contract free rolling SIM only deal.I want to cancel çan anyone suggests the best date to do this,thanks.