Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
How to I speak to someone from o2 about changing my monthly tariff as this month I’m nearly paying £100, which is ridiculous.
Hi, I am a current O2 customer, I just ordered a new SIM only deal while logged into my account. However, upon checkout I had to be given a new number and I will receive a new SIM via the post. I'm a bit confused as previous times I have ordered a SI...
Hi I may of had a sim contract which was terminated because of missed payments. I can not remember why I would have this contract. The contract has gone to debt company lowell. I can not login to o2 website to enquire as it comes up an error. Is it u...
Woke up to message that my direct debit being cancelled and I have requested a change of tariff , but I did not
Hi I would like to pay my final bill. How ever I am unable to log into my account as I have never used tge service it wants to send me a code but I don't have an o2 phone to receive it on.
I have travelled to Cyprus but I am being asked for a zone 3 bolt on. Cyprus should be included in my package
What has happened to my last 2 bills ?
I have both mine and my daughter's phones on my account. We both have a SIM card that is 8gb with unlimited minutes and messages.If I want to upgrade, do I have to do each phone separately or can I buy a sim plan that covers both phones?
Hello. I am on a device and tariff plan in which I am now able to unlink my tariff plan as it's been 24 months. I have 2 other lines on my account, am I able to unlink my tariff that's hit 24 months and migrate my number to one of my other plans? If ...
Hi everyone, On 17 June, I attempted to switch my number from Three to O2 using a PAC. Three disconnected my number around 12:30pm, but O2 didn’t activate it until around 10:30pm — leaving me without proper service for almost 10 hours. During that ti...
