Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
  • 2 kudos

Paid manually for bill but direct debit has still been charged, how do I get a refund/credit?

Hi all, I paid my bill about 2 days ago, but have been charged again for the same amount today via what I presume is direct debit. I have never had this issue after paying manually, but I did do it later than normal this time. I read on some old foru...

Broadband + mobile deals

I am on a pay as you go plan. I want to switch to a deal that offers both mobile plans and WiFi

Resolved! PAC code help

I have today bought a new phone contract for myself, and a sim only deal for my partner (under my name). We have moved to o2 frpm Three. At the time of purchase we didn't have PAC codes as it wasn't working so we were given 2 sims with 2 different nu...

Screenshot_20241110-221315_Samsung Internet.jpg Screenshot_20241110-221325_Samsung Internet.jpg
REMC90 by Level 1: Joiner
  • 212 Views
  • 1 replies
  • 0 kudos

Tariff

I have paid my rolling tariff on 6th October but have not had it added to my phone

Order

Good evening, I updated my contract but made a mistake choosing my plan, how can I change it?

Kjoachim by Level 1: Joiner
  • 51 Views
  • 1 replies
  • 0 kudos

Can't pay bill as can't get into my O2

I can't get into my O2 app, keeps saying something is wrong. I need to pay my bill but can't speak to anyone unless I can get onto my app, the robot thing is less than useless. I now have no service, what on earth can I do. Stupid and annoying.

Scam

Hello, I have loads of charges on my phone from 80886 can these be stopped immediately

I want to speak to an O2 rep from abroad

Im sorry to post here, but I am desperate to actually speak to a human about my contract with O2 whilst I am abroad. I have recently moved abroad temporarily and had my phone thrown out of the car window by a taxi driver and its completely smashed bu...

Replacement sim card

I have a contract with virgin media which includes an O2 sim card.I have misplaced my sim card, which was never activated, and I am unsure how to order a replacement one as I don't even have the phone number for the missing sim

Kidunne by Level 1: Joiner
  • 104 Views
  • 2 replies
  • 0 kudos