Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 two numbers not required wish cancel my contract from abroad

How can i cancel my o2 contract,I have 2 numbers both not working i am in Canada and I don't need my phone numbers please help

No caller id

I am being harassed by someone from my past he now calls me no caller I’d what can I do about it please

Resolved! closing account

asked and received a pac code recently and o2signal soon after. should this have closed my account?

02 airtime

Hi. Recently finished paying off a contract and need some advice. I havent been using the phone so unaware of any problems. But ive been emailed today i owe £78? 78 for what? Is there a process of cancelling your airtime bill or whatever becus i thou...

Cant log into account

Tried opening the app asked me to relog in said my details where wrong i reset password to a new one and its still saying its wrong.

Resolved! Please can somebody help.

Hi. I sent my phone back to o2 4 weeks ago for a repair under insurance.the claim was approved and a replacement phone sent out to me via DPD.i was tracking the phone on the DPD app until the trail went cold at the Croydon depot.After contacting DPD,...

Can't make or receive calls

I can't make or receive calls on Redmi Note 11 Pro 5G. I went to the local 02 shop a couple of months ago and they said it was a SIM problem and swapped it. Everything was fine for a month or two and now the same issue has happened again. The problem...

Resolved! Disney

Why have I been charged when I didn't ask for disney

Resolved! O2 upgrade via AO cancelled "due to you moving your number to the new O2 platform"

Hi I am currently on an 12 Month O2 Sim Only contract. The 12 month contract period is over and I believe I am now on a monthly rolling contract - I can upgrade at anytime via MyO2. I ordered an O2 upgrade via a third party - Mobile Phones Direct (pa...

My order

Hi I put a order in for the Samsung s23 just want to know where its at as on my o2 there's no way for me to track it.

O2

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