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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254775 Views
  • 2 replies
  • 2 kudos

Upgrade deal

Whilst choosing my upgrade deal a charge of £7.99 appears which I don't want, this is preventing me from going ahead

Dlssharp by • Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

SIM card and number

Hi I just got the I phone 15 and I requested to keep my number from my old phone when changing to this one. However, the new SIM card I have isn’t responding to my number and it’s still on my old sim. I don’t know what to do I need help. I thought I ...

Resolved! All i want to do is pay you off, how difficult can it be???

I have had a long conversation on Chat today with an agent followed by a manager and have absolutely got nowhere! They seemingly have no common sense or ability to actually do anything!I want to pay off my o/s device plan and get away from O2 and the...

Resolved! Missed Calls

How can I access my call log to see any missed calls I received while my phone was switched off?

Joseph2 by • Level 1: Joiner
  • 485 Views
  • 1 replies
  • 0 kudos

Where is my order

Hello, I have an order over a week ago and it has still not been delivered. It was shipped on the 19th and on the 20th it said it was at the Westerham Depot. Since the 20th the parcel has not updated and does not have any tracking since the 20th. We ...

I can't login to my account .

Hi I can't login to account and forgot email its on. I was in an accident today and handset has been destroyed . I'm looking for a new sim with same number to put on new hand set. I'm also looking for details of old handset to claim insurance to than...

Urquhart by • Level 1: Joiner
  • 552 Views
  • 2 replies
  • 0 kudos

Bill

Hi, I have received a text message saying that my bill is £70.93 this month, but it should only be £10

Mk83 by • Level 1: Joiner
  • 351 Views
  • 2 replies
  • 0 kudos

Monthly bill

Our contract has ended and our monthly charges have risen massively

djb13 by • Level 1: Joiner
  • 528 Views
  • 3 replies
  • 0 kudos

Extra line

I want to as an extra sim only line on my account 

Rich17 by • Level 1: Joiner
  • 384 Views
  • 2 replies
  • 0 kudos
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