Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250559 Views
  • 2 replies
  • 2 kudos

Error code 14 - Apple Iwatch

Upgraded my IPhone 2 months ago and my Iwatch hasn’t worked since. Both devices are with O2.Called O2 a number of times and eventually the agent swapped my IPhone Sim to an ESIM and said this should then allow the watch to setup cellular again. NO! I...

BMS79 by Level 1: Joiner
  • 637 Views
  • 3 replies
  • 0 kudos

Resolved! Notice to leave

hi, do I need to give notice before my 24 month contract ends or will it end automatically?

Andybhoy by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Resolved! Upgade

How can I upgrade a second phone using my original my02 on a different phone

Roblee1 by Level 1: Joiner
  • 441 Views
  • 2 replies
  • 0 kudos

New and old mobile deal.

I have been with 02 for years and I have just 'upgraded' from a plan costing £9.92 per month to one costing £8 per month with more minutes, etc. My question is two-fold. Why do O2 not inform their existing ,valuable' customers that they are paying mo...

STRINGZ by Level 1: Joiner
  • 476 Views
  • 2 replies
  • 0 kudos

Resolved! Leaving o2

I'm trying to leave O2 but no one at O2 answers my call...... 

P99 by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Genuine text

How do I know if an o2 text is genuine 

Casey4 by Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

Resolved! Monthly bill before Sim delivered

Hi - I have received my first monthly bill two days ago but I have not even received my Sim yet ( never mind activated it) so I'm not sure why I have received my bill already?

AR159 by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

MyO2

My no. is am I registered on MyO2 yet? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Number Transfer nightmare!

2 weeks ago today (a Saturday) my phone and ID was pickpocketed in a shop around 9pm. The next day I informed O2 and they said it would be best to bar the phone number and go into a store to get a new phone and upgrade the contract since I needed it ...