Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Monthly charges taken twice

Last month I switched my tariff from a £15 Big Bundle to a £10 Rolling Plan. This month I see 2 direct debits going across my account, the £15 has not been cancelled. Please have this direct debit cancelled and the funds returned.

DJALLEN1 by Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

Resolved! Tariff change

If I'm already with O2 pay monthly and I change my tariff to the above - do I need a new SIM card or does it change automatically?

Resolved! Disney+

I want my disney+ Subscription, that came with my contract to be cancelled as I do not use it. I do not want to be paying for something I do not use

Adam34 by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

Cancelled phone still showing

I had a large bill after a holiday. On logging in and checking, I find that I have my Daughters phone (REMOVED) that was cancelled in September, still showing and being charged. I need this sorting ASAP please. Thanks.

RussH17 by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

esim

help with esim

beto by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Resolved! downloading bill

HiIm interested in seeing the contents of my recent bill but unable to view/download today.any issues at your end?thanks

JD_2023 by Level 1: Joiner
  • 432 Views
  • 1 replies
  • 0 kudos

Upgrafe

Can my son pick up my upgrade as I'm out the country? 

Downmp003 by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos