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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Monthly charges taken twice

Last month I switched my tariff from a £15 Big Bundle to a £10 Rolling Plan. This month I see 2 direct debits going across my account, the £15 has not been cancelled. Please have this direct debit cancelled and the funds returned.

Setting up a Direct Debit

How do I set up A Direct Debit and cancel my credit card details?

Charged 2 much on my bill

Am being charged to much for my bill

Resolved! Tariff change

If I'm already with O2 pay monthly and I change my tariff to the above - do I need a new SIM card or does it change automatically?

Resolved! Disney+

I want my disney+ Subscription, that came with my contract to be cancelled as I do not use it. I do not want to be paying for something I do not use

Cancelled phone still showing

I had a large bill after a holiday. On logging in and checking, I find that I have my Daughters phone (REMOVED) that was cancelled in September, still showing and being charged. I need this sorting ASAP please. Thanks.