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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 330822 Views
  • 2 replies
  • 2 kudos

Resolved! KENYA

Hello, When I went to Jamaica last year there was a charge of £6 per day to use my mobile if I couldn't get access to WiFi. This year I am going to Kenya and I can't find this country listed in the £6 per day plan. Has anyone been to Kenya recently w...

KaiSitter by • Level 1: Joiner
  • 1036 Views
  • 1 replies
  • 0 kudos

SMS charges: Uk to Europe, and character limit

I'm a new customer, and I've had an issue with unexpected charges for text messages. I've got nowhere with customer support, and I'm just wondering if anyone has had a similar experience and managed to solve it. There are two related issues:1. Being ...

ofdw28 by • Level 1: Joiner
  • 4363 Views
  • 10 replies
  • 0 kudos

Resolved! Cancel contract

Need to cancel my o2 account had enough 

Pjel by • Level 1: Joiner
  • 705 Views
  • 1 replies
  • 0 kudos

Resolved! Watch Airtime Plan

O2 Offers £7 Airtime plan by which you can use unlimited data in your apple watch taken from non O2 store. My question is if O2 doesn’t provide sms and call on watch eSIM then what is the sense of having eSIM. I know we can use data to play online mu...

rky_com by • Level 2: Apprentice
  • 14937 Views
  • 19 replies
  • 0 kudos

Overdue payment

Hi, today I received a message from you that my bill is unpaid. This is not true, I paid the bill on December 21 at 14.38

Malan34 by • Level 1: Joiner
  • 3336 Views
  • 10 replies
  • 0 kudos

NHS discount

Why has my NHS discount not been added to my account 

Reduce bill

I would like to reduce my monthly bill buy having less data how do I do this!

Martin27 by • Level 1: Joiner
  • 492 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel rolling plan

I’d like to cancel my rolling plan as I no longer use this Sim Card

Abi1231 by • Level 1: Joiner
  • 543 Views
  • 1 replies
  • 0 kudos
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