Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I can’t see my device or usage when I log into my o2

Does anyone know how to link a phone to my o2 I’ve tried adding the phone number but says it’s already registered, I have only the one email address

Resolved! Payments

Hi, I have been travelling for the last few months and need to pay my O2 bill. Unfortunately I no longer have access to the O2 App. How can I pay my bill?

Payment date

Hi I’ve seen you can change your payment date online through MyO2 & I feel so silly coz I can’t figure it out.can anybody provide a dummy talk through version for me please

Spurious call charges whilst abroad

I am abroad, not using my phone to make calls or answering them when I am called. I have numerous £2.00 charges added to my latest bill which when I look at the detail are listed as being calls to my own number with duration of only a few seconds. Ha...

Resolved! 14 day cooling period now having to pay early termination fees ????

I took out a contract with O2 even tho I didn’t want to as I hate contracts the lady on the phone told me tho I have 2 weeks from the day I take out the contract to cancell my contract without having to pay anything I went into the shop now and she s...

Resolved! Account susspended

Hello. I am a old customer to 02. I do have a problem at the moment. I have been away from uk for few months. I wasn't able to pay my bill for last 3 months cause i didn't have any money on my card . At the moment my account is suspended i can't use ...

Wanting to upgrade

I’m wanting to upgrade to a iPhone 15 pro max and wanting to know what the best deal you having

New SIM, can't call or text

Hi,Today I had to get a new pay monthly SIM with a new number. After installing the new SIM, I can receive calls and texts, but can't make calls or send texts, so was wondering if anyone has any advice regarding this issue. The phone is a Sony Xperia...

Roaming in USA

Come on. You advertise for roaming in the USA yet you throttle down to 500k speed. Takes for ever to download, search or do anything. Pretty useless. So give us a break turn it up a little bit. Will be careful to read the small print next time. If it...

Resolved! How to check if I am out of contract ?

Hi I have 3 numbers with O2 , all in one account. How can I check which of my numbers are out of contract now ? I tried browsing through the website but couldnt find the answer. Can someone please help.Thank you!

O2

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