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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254932 Views
  • 2 replies
  • 2 kudos

De to I phone 15 pro

I ordered phone with e sim.How does it work is all set up .on entering e sim it said incompatible.although I ordered phone with e sim.should it all be set up ?

Robbo9006 by • Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

Roaming

I block data while roaming accidentally 

Rosita by • Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Bill payment

Hi there, I have received multiple texts and emails saying I have not paid my bill. My direct debit has come out of my account as usual so I am unsure why O2 think I haven't paid? Please can you advise what I should do next.

KarenTC by • Level 1: Joiner
  • 1130 Views
  • 4 replies
  • 0 kudos

Monthly Billing

Has anybody ever had an issue where O2 have taken your montly payment out the bank but saying they have failed to recieve the payment, I have 2 contracts with them and both bills come out the same day each month and they have done this month as usual...

Problem following the port of a number

Hi, I initially had a lot of problems trying to get my number onto an o2 SIM and some still remain. Although the number is reachable for calls, there is a problem with text messages. When sending messages this can appear on someone else’s phone as ha...

Simon3142 by • Level 1: Joiner
  • 927 Views
  • 3 replies
  • 0 kudos

Cancelling my account

I want to cancel my account without taking my number with me. I pay monthly with direct debit and was transferred to 02 from virgin and was under the impression I had a PAYG but it seems it is calledPay monthly, which is different.The info online is ...

Joanyjo32 by • Level 1: Joiner
  • 573 Views
  • 2 replies
  • 0 kudos

Discount code for earpods not working

I recently upgraded my phone and was given a discount code to recieve earpods for £1 as part of the upgrade. The code states it is invalid despite following instructions given. It expires soon. Any thoughts?

Fish2023 by • Level 1: Joiner
  • 976 Views
  • 6 replies
  • 0 kudos
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