Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Close Account

Last Thursday 23 Nov I called 202 and gave 30 days notice to cancel my account at the end of the minimum term on 22 Dec. I also said that I did not want to keep the number. I was told the cancellation was being processed and the I would receive an em...

Roaming Charges

I was recently in Mexico and received the below text message from O2 stating all calls and messages are included in my plan as at home, however when I returned home I was billed for using calls and messages. Please can you assist in correcting this l...

Resolved! Bill not paid

02 text messages said I can pay on here but there is not option to pay

Logging in trouble

I can’t log in it is saying the mobile number I am using is registered to another account! I want to log in to my account but cant

Resolved! My Contract

How can I check the date my contract ends?

Why is my mobiledata not working

x

Resolved! Direct debit

Hi I would to change my payment to a direct debit

Billing

Hi thereI have got a message from you guys saying a out of a bundle?Can you please explain more please?

watch tarrif no one knows!

i own an apple watchWhen i try to connect from my watch via app to share phone tarrif it crashes at log in screen and tells me phone 202 error 112.ive done this and nobody has a clue what to do. they are trying to sell me seperate tarrifs also told m...

Bill total

HiI have added up my bill and it comes to less than I have been charged.can you check this please?

O2

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