Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

02 Switch up Preorder and promotions

I have 02 switch up which I took out last January when I got the s23 ultra. I'm planning to switch up to the s24 ultra. I assume I can go into store and the switch up works with preorders?

Resolved! Cancel my number

Cancel my number

Can't make payment

I have tried to log in to my o2 app But it doesn't work. They ask me for my phone number to send me 6 digit code but not arrived at all.

Resolved! New contract

Hi Started a new contract today for an S23FE they have cancelled the old plan and left me with no data despite the new plan having a data allowance and starting today.

Myo2

Myo2 app has stopped allowing me to log inive tried calling o2 and was cut offi I want the app back working so I can see my bills etc

Resolved! Pay bill online with o2 business

Cant find link for live chat

Resolved! New sim card

Hi, i need to order a new sim card please.Thanks, Jordan

Resolved! Pay Off Contract.

Hi,I'm looking at paying off one of my O2 contracts but can’t find any helpful information. I can see the upgrade option and the leave O2 option but I don’t want to do either. I just want to pay off my iPad in full, cancel its airtime but keep my pho...

Change Payment Date

I would like to change my payment date - according to the website I can do it in my02 but I have looked and can't find a way to do it!!! This is from the website: How do I change my payment date and billing date?We’ve combined your bill into a single...

Resolved! Stolen phone

My phone has been stolen and I need to bar the service and get a replacement

O2

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