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Voicemail messages but no voicemail

KernelPanic
Level 2: Apprentice
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Ever since the iOS14 update I keep getting messages saying you have a new voicemail. When I go into voicemail it says you have no new messages or saved messages.
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MI5
Level 94: Supreme
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@KernelPanic 

You need to call your mobile from another phone and leave yourself a message.

Then listen to it and delete it on your mobile which will reset the stuckk notification.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 11
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MI5
Level 94: Supreme
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@KernelPanic 

You need to call your mobile from another phone and leave yourself a message.

Then listen to it and delete it on your mobile which will reset the stuckk notification.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 11
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KernelPanic
Level 2: Apprentice
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Ok thanks. That seems to have worked. So far no more messages
Message 3 of 11
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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 11
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IanC_inUK
Level 1: Joiner
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Great advice, your solution cleared the persistent New Voicemail message on my hand-me-down Samsung Galaxy J3 but to get it to clear as your instructions, I first had to reset the phone to accept Voicemail, I then rang from another phone and left a voicemail message.  After listening to the message on the problem phone, I then turned off the phone and turned on the phone and bingo - no persistent voicemail message.  Thanks.

Message 5 of 11
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MI5
Level 94: Supreme
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Good tip @IanC_inUK 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 11
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SeanTQ
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Hello MI5 tried your solution however I'm not offered to the opportunity to leave a message!!

It states that I'm unable to leave a message.

Should add that I've just switched to O? Is there a voicemail on voicemail off function I'm missing on my iPhone maybe?

Message 7 of 11
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MI5
Level 94: Supreme
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@SeanTQ 

Voicemail guide here Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 11
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SeanTQ
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Many thanks

Message 9 of 11
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MI5
Level 94: Supreme
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Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 11
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