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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 260032 Views
  • 2 replies
  • 2 kudos

Resolved! O2 cancelled my direct debit, why?

Since being taken over by O2 from Virgin, 7 payments have been taken using my normal DD. Now I've received a text message to say my DD has been cancelled, no change in bank details, no cancellation my end, O2 have cancelled it. Why has this been done...

WB2 by • Level 1: Joiner
  • 2558 Views
  • 4 replies
  • 0 kudos

paid bill

I have recieved a message saying i have not paid my bill and it also says overdue online but it has been taken from my bank on the 19th.

Trish3 by • Level 1: Joiner
  • 434 Views
  • 3 replies
  • 0 kudos

Resolved! First bill after upgrade

Hello I am just a little bit confused about when my first bill would be I recently paid of my phone contract 2 days ago and just upgraded to a new phone and was just wondering when my first bill would be. Is it the same day as my last one or would I ...

tatthemat by • Level 1: Joiner
  • 971 Views
  • 2 replies
  • 0 kudos

Resolved! Plan to use in Australia

As customer service does not answer phone after 3 hour-long attempts, and before I go to another provider, does anyone know what plan includes calls when in Australia and at what price?

How1 by • Level 1: Joiner
  • 731 Views
  • 3 replies
  • 0 kudos

Logging in

Trying to login ,keeps saying when I’ve entered my mobile number , contact number already associated with another user,but I’ve had this number over a year ,o2 have taken payment as well .over this time .

00000 by • Level 1: Joiner
  • 599 Views
  • 3 replies
  • 0 kudos

Resolved! Cancelling

Good afternoon.I would like to cancel my recent order for a SIM. I am still within the first 14 days and was told i could cancel in that time if i wanted Thank you

KL10 by • Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel sims

Hi I have 2 other Sims and want to cancel the Sims please 

Bry3 by • Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos
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