Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Horrendous treatment

I attempted to change my tariff in January resulting in O2 accidentally disconnecting my Apple Watch, despite numerous phone calls, tweets and registering a complaint I’ve now received an enforcement notice. This is threatening my chances of getting ...

Resolved! 5 hours on hold

I have been on hold with O2 customer service for 5 hours (202) is this normal and has anyone any other ideas on how to speak to a real boy?

Resolved! Paying my bill

Paying my bill

Resolved! Bill

Hi i need extra time to pay my bill without it disturbing my phone as im deaf and it’s my life line

My mum's accounts.

Hello. My mum has several accounts on her line. She has been on the phone for the last few days for 5 or 6 hours at a time (not kidding) she paid over £100 for her different bills but it's saying 'not paid', the money has been claimed from her bank a...