Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Not date

I had no mobile date or can't make no calls or test I'm on monthly contract I paid my bills I can't get hold off o2 I had this for 2 days now

Resolved! No calls or data or texts

Hello all I'm just wondering if someone can help me my my pohne won't let me call any one or text anymore or I can't used my mobile date I pay my bill and I got unlimited calls and texts and 60g of date left just wondering what can I do please

Resolved! Two new contracts

I’ve recently up dated my contract with you, my daughter and grandson would like the same iPhone and contract I have would this be possible

Lynx1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Upgraded contract after No Signal / Poor Battery and now my upgrade it out of stock?! Help...

Hi, I'm a little desperate for an issue to be resolved. I spent the past 3 weeks in Greece where my Iphone died after 3 hours and it never had data/signal. It was a really stressful experience and my internet with this phone is still awful. I spoke t...

Resolved! Delivery of Sim

Hi I ordered a SIM card 7 days ago and still haven’t received it. Is there any chance you could tell me if it’s been delivered and is at the wrong address or still due to be delivered ? Thanks.

JordanMcD by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! My 4g has stopped

I have just received a message that O2 has turned off my 4g access? What is this about? Georgina

Resolved! Out of stock

I have recently upgraded having seen the advert for the s21 with earbuds and smart tag. Great stuff ill upgrade! As the order completes i am then forwarded an email and told i have to wait as no stock is available. You either have the product availab...

Adammave by Level 1: Joiner
  • 4 replies
  • 0 kudos

Samsung galaxy s21 ultra stock

Hi, just wondering why there is a delay in getting the Samsung galaxy s21 ultra as other phone providers have stock available?

Amynight6 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! pay monthly phone

hi i would like to start paying for a pay monthly phone but i have a problem i dont have a driving licence yet and i only have a photo of my passport so i was just wondering if u would accept that or do i have to bring in an actual proof of identity

CM2 by Level 1: Joiner
  • 1 replies
  • 0 kudos