Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 240820 Views
  • 2 replies
  • 2 kudos

Resolved! Sim

Just received my new phone but no sim card. Do I continue to use the one I am using now

Mb68_ by Level 1: Joiner
  • 423 Views
  • 2 replies
  • 0 kudos

Resolved! Ban phone

Hello, I was late paying the bill and you turned off my phone, the bill was paid on February 23

Figa by Level 1: Joiner
  • 360 Views
  • 1 replies
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Porting my number from BT to O2 and its just a nightmare, and no one is helping me!

Hi, I have a BT pay monthly contract, SIM only, and I bought an O2 contract, SIM only. I wanted to close my BT plan and port my number to O2, but O2 are just not porting it, and BT wont close my contract until the number is ported, or the number will...

Can’t get through to pay bill

I have been on hold for nearly 4 hours to speak to some one to pay my bill this is absolutely ridiculous

Garyferg by Level 1: Joiner
  • 469 Views
  • 3 replies
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Billing

I paid my pill £91 something on 10th February online but it hasn’t been hasn’t been accepted byo2 and it’s still in my pending transactions in my bank why is not been accepted and I have been restricted

Byoung by Level 1: Joiner
  • 286 Views
  • 1 replies
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Bill

Anyone else had problems getting through to customer service 

Lee39 by Level 1: Joiner
  • 278 Views
  • 1 replies
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Missed payment

Good afternoon, I have a missed payment record on my account however my services have been disconnected and I am unable to log in to pay this. It is now affected on my credit report which is not ideal. Could you please look into this. Regards Lynne.

Ly11 by Level 1: Joiner
  • 310 Views
  • 1 replies
  • 0 kudos

O2 online

I need to know my bill as I am abroad. My 02 online has never worked 

EmmA64_ by Level 1: Joiner
  • 385 Views
  • 3 replies
  • 0 kudos