Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

SIM card hasn’t arrived

I switched to O2 from another operator. They said they would send a sim card. They sent the invoice before the sim card arrived and want me to pay. They make you pay the bill before you can even use it. Everyone be careful

Replace my damaged SIm

I dropped my phone in a river. Phone ok but sim isnt. Ordered replacement on line and it said it would send text to confirm - nothing arrived - tried twice more. No text with rewuiy code. Help

Can’t log onto my o2 account

I am unable to log into my o2 account

Samsung

I am wanting to order a Samsung s23 ultra but I don't have the £30 upfront cost

Register sim card

Hi I have received my new phone and sim but the sim isn't registered on network how do I sort this please

Transfer of ownership

Still hasn't been completed its been 7 days!!!

I think im being overcharged

I think i have been overcharged for a long time by o2. The contract i signed stated that my Bill was split into 2 parts, my device plan and my air time plan (approx £18 each), and once the device was paid off then my bill would be just for the airtim...

Resolved! Stolen phone

Hi can I please bar my phone? Website says 24 hours a day however the phone line is closed? It was stolen

SIM card

Hello, I’m looking to buy a SIM card for my brother. He does not have a phone currently. I am looking at the 30 gb for £12.99 a month contract. However, it asks me for his current number but he doesn’t have one (I cannot proceed without putting this ...

Contract end date

Hi, I can't seem to find a date in which my current contract ends. Can you help?

O2

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