Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236963 Views
  • 2 replies
  • 2 kudos

Total monthly shows £24.xx for which ever tariff I select

I am looking to switch my tariff to a new plan, I am currently on about £11.73/month for £4Gb and Vodaphone is offering 30Gb for £8/month. But even if I look to upgrade to a new tariff within O2, 30Gb with O2 is £18.76 but when I select this tariff a...

Jetz by Level 1: Joiner
  • 768 Views
  • 4 replies
  • 0 kudos

Resolved! O2 Recycle scam

Has anyone else fallen prey to this? I got quotes £295 for my near perfect Apple iPhone 11, had an email offering £59 as there is “LCD damage” absolute garbage, the phone was almost immaculate, I only upgraded because I wanted a plus, I’ve told them ...

Ads11 by Level 1: Joiner
  • 2764 Views
  • 11 replies
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New tarrif

through money savings expert I can reduce my tariffs. However when I go to get deal it directs me to O2 but doesn’t recognise my user name even though it accepted to log in

Graham13 by Level 1: Joiner
  • 363 Views
  • 1 replies
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bill

I have paid both my O2 bills on the 14th and have left my R B bank account

aladal by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

Does it usually take a long time for my eSIM to activate

Resolved! Cancelling the airtime plan after 24 months

As per the contract of my refresh account it states that the airtime and the device plans are unlinked after 24 months. This gives the option to cancel/change the airtime but continue with the device plan for the remaining months. Has anyone actually...

SnowR by Level 1: Joiner
  • 8018 Views
  • 2 replies
  • 0 kudos

Resolved! Contract term

How do I find out how long I have left on my contract. Just found out they are increasing my payment for the 3rd time in April.

Toned1968 by Level 1: Joiner
  • 452 Views
  • 1 replies
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Resolved! What a joke 02 is.....

So, 02 have sent me a phone and sim contract which I didn't order, I only phoned up to enquire, I havent signed for anything. My problem is I dont want it to effect my credit score, as there asking for £35 a month.I've now tried everything to have th...

Ben339 by Level 1: Joiner
  • 945 Views
  • 3 replies
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Resolved! Order delivery changes

I upgraded the S24 Ultra on 28th Jan, expected delivery 2 weeks but we are now nearly hitting 3 weeks and now the order is saying 4+ weeks. Store page is saying only 2 weeks delivery. if I cancel and re-order, what are the chances I actually get my i...

baafort by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos