My bill has increased

[chloe44]

Hi there- I have had the same contract since 2021 and my bill has now increased without warning.

I would like for this to be amended or I will cancel my contract and go elsewhere. 

[pgn · Accepted solution]

All Mobile and most broadband providers increase their charges yearly in April (RPI/CPI increase plus a small percentage), and you signed up to accept the increase each year of your contract until it expires, @chloe44 - more here: https://www.o2.co.uk/prices

If you do wish to move, here is how: Guide: Cancelling Your Contract 

Good luck!