Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can’t log in to O2 app

Can’t log in to 02 app.Tried web says I don’t have any products or services when I have three!!

Resolved! sim swap

My new product has had apps and contacts transferred but I can't make a phone call. I haven't managed to get my number transferred

I can't log in in to the app

I have a problem with app I cant log in .

Resolved! Cancel my contract

Please cancel my contract

Click and collect

I have upgraded my phone on Friday at 4pm , and was advised on the email that my order will be ready for tomorrow (Saturday). However Saturday came and wasnt able to collect from store despite it saying there was stock. I was advised to wait until Mo...

Unable to see my rolling plan

I enrolled in the rolling 15 GBP plan in my account, the amount is cut from my bank but I do not see that plan in my app. Please help

O2 bill paid, not received on their side - nightmare

Hi, so I'll try and keep this short. I paid my phone bill early on the app, the transaction went through on my side (this was 8 days ago now) but o2 say it didn't go through on their, I have definitely been charged and can see it says O2 bill payment...

Resolved! Trying to get throw to 02 to pay my payment plan that is due today

I’m having a lot of trouble getting throw to pay my agree payment plan and it’s due today

Resolved! Cost of call to Europe From the UK

HelloLet me start by saying that your telephone support is awful I have called several times and each time waited over 30 minutes and received no response.I have added the Bolt package to my Pay-monthly contract, let me know the cost of calls to Euro...

Resolved! Beats offer not received

I did not receive the offer code for my recent purchase: Buy a Apple Watch Series 9 and claim a pair of Beats Flex earphones worth up to £69.99 for only £1

O2

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