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Transfer account

HelenB23
Level 1: Joiner
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I want to transfer my daughter’s number to her and create a new account with her bank details. How do I do that? 

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madasaf1sh
Level 78: King of Kings
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@HelenB23 

 

Your daughter needs to sign up and pass the credit and affordability checks, and once her new account is setup you will need to contact o2 and migrate the number to the new contract (paying off any remaining device plan or airtime before the number can be transferred). 

 

There is a guide here to help you Guide: Migration & porting into O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 11966 Posts
  • 67 Topics
  • 3218 Solutions
Registered:

@HelenB23 

 

Your daughter needs to sign up and pass the credit and affordability checks, and once her new account is setup you will need to contact o2 and migrate the number to the new contract (paying off any remaining device plan or airtime before the number can be transferred). 

 

There is a guide here to help you Guide: Migration & porting into O2 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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Cleoriff
Level 94: Supreme
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@HelenB23 

Your daughter will have to apply for a new contract I'm afraid. This will mean undergoing credit checks etc.

You need to contact O2 Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
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