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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Unrecognised order

Acct No. (REMOVED) Have just received a number of texts referring to a an order, which I have not made for a new sim, is this correct?

Number port issue

Issues with number port Got my PAC code from EE and transferred over to o2 Payg.my EE number has now disconnected saying number is no longer in use and hasn’t ported over?tried calling customer services 3 times for reassurance but keep telling me to ...

Resolved! Paying my bill

I currently don’t use this number or have the SIM card anymore as I am in Australia due to this I cannot get on to the my o2 app to my bills

changing to £5 a month big bundle

How do I move to a £5 big bundle?

Resolved! New number

How do I get a new number??

Resolved! cancel a contract

I recently took out a data sim, pay monthly contract but the 4g service in my office is too poor to receive data over o2 so I want to cancel the contract . The number associated with the sim card is (REMOVED) Drew Steel

Resolved! cancel an account

My husband has passed away and I need to cancel his account

Bill is higher than normal

Hey my bill is higher than normal dont know why just wondering why is it high

Resolved! Mobile device plan

I used to log into Virgin Mobile to see my handset plan, i am wanting to know how long i have left on my handset. Now it takes me to O2 but my device plan is not there only my pay monthly plan?

New sim

Hi, I need an update on application number NC41368724.

O2

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