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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 278245 Views
  • 2 replies
  • 2 kudos

Resolved! 02 refund

O2 said I am due a refund but I find it impossible to get in touch with them to get my money back. Can anyone help?

Refund5 by • Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! Change of address

I need to change my address, I was hoping to upgrade but I can't change it manually

Joanna86 by • Level 1: Joiner
  • 614 Views
  • 2 replies
  • 0 kudos

Resolved! VAT Monthly Invoices

[Removed] Please supply all invoices with VAT breakdown including the latest bill dated 26 April 2024

Contactpr by • Level 1: Joiner
  • 1053 Views
  • 6 replies
  • 0 kudos

Crown communication scam

My wife and I had been with 3 for the last 20 years. She was contacted by Crown Communications saying they were now part of O2. We were offered a new deal of £22 Per month for each phone however our 1st bill was for £73.80. We have now found out this...

fuddsi by • Level 1: Joiner
  • 4567 Views
  • 24 replies
  • 0 kudos

Problem in cancelling contract with O2

I am really fed up due to incompetence of O2 system and O2 people. I had a Virgin mobile number that I thought I cancelled long time ago and never heard about it for long time. Then I recently got the letter of some outstanding bills in the beginning...

MihirShah by • Level 1: Joiner
  • 764 Views
  • 2 replies
  • 0 kudos

Bill

I paid my bill and it’s not letting me use data or call or text please help I spoke to someone yesterday they said it take 24 hours it’s been 24 hours please help

Z12333 by • Level 1: Joiner
  • 452 Views
  • 3 replies
  • 0 kudos

Resolved! Changing to a sim only contract

I have a contract that includes an I phone but I have now been given one. Can I change to a sim only contract please?

Resolved! getting proof of purchase

I have just upgraded to a Samsung s20+ 5g, the offer with the phone is free samsung ear buds, but to claim them u need to send proof of purchase but I got nothing from o2 when I did upgrade. I have tried to send the order confirmation but thats not g...

Rachh by • Level 1: Joiner
  • 21030 Views
  • 12 replies
  • 0 kudos

Phone bill

Hi I want to pay my phone bill but the free 202 number isn't working from my mobile phone to pay from my debit card

Linzi2 by • Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos
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