Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237889 Views
  • 2 replies
  • 2 kudos

When my airtime plan end date?

I have a custom30 day airtime plan linked with an iPhone 14 device plan (September 22 iPhone 14 launch date)can you please tell me when my airtime plan unlinks from the device plan and what happens from that point. I don’t want the airtime plan as it...

BUnit_ by Level 1: Joiner
  • 735 Views
  • 2 replies
  • 0 kudos

Resolved! Restricted service

I missed my march payment due to an oversight on my part.reason being my son had recently died and my head was and still is all over the place. I had reminders and I did try to pay but the money went on to another device plan. I set up a 6 month repa...

Natty3371 by Level 1: Joiner
  • 518 Views
  • 1 replies
  • 0 kudos

Phone data and calls/texts not working

Is anyone having issues? I have no connection when not connected to WiFi. I also cannot make calls or send and receiving texts. I cannot ring the 02 help junker as I cannot make calls. And the chat help robot facility is a waste of time.I want to be ...

Bill

Ive paid bill but phone keeps asking me to pay for it  

Mikmak by Level 1: Joiner
  • 607 Views
  • 5 replies
  • 0 kudos

Resolved! O2 refresh upgrade with ongoing device plan

Hi o2 have offered me an option to upgrade by either paying my current device plan in full or upgrading and continuing to pay my old device along side my new one for the last remaining months. If I chose to upgrade to a new phone and pay my old devic...

Mrb00m_uk by Level 1: Joiner
  • 779 Views
  • 2 replies
  • 0 kudos

Contract

Hi, I have text the wrong number and now it comes up that I am leaving the contract. I do not want to leave my contract, it was accidental. How do I stop this? Thanks