Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Please O2 let me cancel

I've made a total of 5 calls to the o2 cancellation phone line, had 2 promises (repeated confirmations when questioned) that the contract was cancelled, and 4 refunds - due to the continued billing that happened after the initial cancellation. Yet, s...

o2 taking monthly money from bank

I have moved my mobile number from O2 pay monthly to a o2 12 month contract. O2 are still taking money from my bank account for the monthly rolling plan. I have called o2 several times and made a compliant but did not get a reference number for the c...

Unable to add bolt on, view bills or any account information beyond personal data

Currently abroad trying to add a bolt on but the myo2 app won’t let me login. Sends me to site then the site won’t show any details about my pay monthly account. Can’t add bolt ons for roaming while abroad now

Resolved! cancel sim

can I give you notice to cancel my sim contract

Cancelled over the phone but O2 are still sending me monthly bills?!

I bought a dongle and a rolling monthly 02 SIM as I needed to get temporarily online while my broadband was being fixed. I called and cancelled on April 23rd, and was told there would be an early cancellation fee but that at least everything would be...

New Contract

Im still waiting for my contract

Trying to sort bill out but can't because can't verify as can't recieve texts

I am trying to sort my bill out but can't as I can't verify what make my phone is and I can't recieve texts

Resolved! Unable to watch over 18 material

Why am I not able to watch over 18 material. I do not have parental control turned on so it's not that.

No service

Why have I no service yet again, having had this problem which lasted nearly 3 weeks just a few months ago,this needs to be addressed urgently, not only do I need my phone service for work purposes and family I haveurgent medical appointments ongoing...

want to buy a sim only and add on to my contract

Wan to buy a sim inky for my sons phone and add on to my contract

O2

Forum Posts