Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Verification?

I tried a month back to buy more texts on my account and never received the verification code. As it's now asking for that code before it can impliment them, and I don't have it, how can I get O2 to resend it:? Thanks in anticipation people, A X.

Resolved! Sending a text message from abroad

Hi I'm currently on a Pay Monthly contract with unlimited text messages. I am travelling to Italy on Wednesday and I have found out details about the cost of data usage and phone calls while abroad, but it's not clear how much it will cost me to send...

Resolved! Paying O2 refresh

I have an O2 refresh contract. Why can I only pay for the airtime online and not the CCA as well? I do not want to have to call every month to pay it, I don't want it on a direct debit as O2 do not give a reference number that distiguishes one phone ...

Resolved! VAT and bolt ons

Hi, I have 2 questions: - Are the pay monthly contract rates on the Website incl. VAT?With my current contract - 26.- GBP O2 600 24 month bonus + 6.- GBP all rounder bolt on I pay 20 % VAT extra each month (which I wasn't aware of by the way when sig...

Resolved! Can I use a SIM card from a Samsung S5830 in an iphone 4?

Can I use a SIM card from a Samsung S5830 in an iphone 4?

Resolved! NO SERVICE on iPhone in SN13 area.

I've had no reception on my iPhone since first thing this morning. Data service is working fine from the household and business wifi in the house but phone is just giving "No service". Is this a known problem in the area - Wiltshire borders between B...

Resolved! lend me a quid

Hi all does anyone know if O2 still provide their 'lend us a quid' service ?

Resolved! I made a payment but will my direct debit still come out?

I'm new to pay monthly so I payed my bill over the phone, however afterwards I went to my O2 and found that the direct debit for this months bill is due to come out on the 27th. Will they still take the money even though I've already paid?

Resolved! Combine Phone tariff & Phone Plan bills into one bill ona Pay Monthly account??

I've just changed my phone and now they send me 2 bills - a Tariff and a Phone Plan bill. I'm not worried about the total amount, but I;d like to get both on one single bill to make it easier to claim it against expenses. Is that possible please O2?

Resolved! contract

i want to cancel my contract or reduce payments as i have just been made redundant is there any way to do this thanks

O2

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