This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237637 Views
  • 2 replies
  • 2 kudos

Resolved! Number change

Hi. How do I change my number ASAP? Please

Kee_24 by • Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

Resolved! MyO2 acciunt

Hello - I was sent a text today saying that I had used 80% of my data this month. I wanted to top up with a bit more data to see me through the next few days. However, when I went into my O2 app, it says “oops something went wrong. My O2 isn’t availa...

CS5 by • Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Resolved! Charged twice for donation to Comic Relief

On Friday 15 March, through my 02 account/phone, I was charged £40 for my donation to Comic Relief.However, I see that this month, the same charge is going through. I am very confused. Why is this happening? Please advise as soon as possible. I am un...

Bill

I've paid a bill but it hasn't appeared on My 02

Will91 by • Level 1: Joiner
  • 307 Views
  • 2 replies
  • 0 kudos

Resolved! Sim card

Hi, I recently upgraded one of the phones I have on pay monthly with you. I ordered a new sim due to the previous sim being lost. The new sim doesn’t work. Please can you advise?

Lana3 by • Level 1: Joiner
  • 338 Views
  • 2 replies
  • 0 kudos

Significant bill rise

I recently received email informing me my bill was going up to £88.88 however the mobile ending 9385 is not mine I usually pay around £30 per month

JillC by • Level 1: Joiner
  • 295 Views
  • 2 replies
  • 0 kudos

Resolved! Age control

need to verify my age

666PD by • Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

Activate my new sim

I’m an existing o2 customer. I’ve just changed my pay monthly tarif and inserted my new sim. It’s not working. Please can we activate it and I want to keep my same old o2 number.

Nalan by • Level 1: Joiner
  • 353 Views
  • 2 replies
  • 0 kudos

Upgrades with MPD nightmare

Hiis anyone else having issues with ordering upgrades with MPD and upgrading with O2?been a customer with 02 for years never had issues with upgrading with MPD before, this time so far I’ve been waiting 10 days. MPD are saying there are technical iss...

Sarah64 by • Level 1: Joiner
  • 736 Views
  • 5 replies
  • 0 kudos
Top Kudoed Authors
View All
Top