Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! SpendCap

Hi thereI want to know about Spend Cap.How can I switch on Spend Cap service?

Resolved! Spend cap

Hi, I just want to add a spendcap to my new  contract.

Clare1318 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! payment

Good morning, I have paid all the payment for the phone and watch. The page with the payment has not been refreshed all the time. Please check.Regards Jaroslaw Szatkowski

Resolved! Upgrade

Hi was woundering if someone could help i have just upgraded a pay monthly sim to a device would any one be able to tell me if i would get a new sim or keep the old one as i dont need a new sim

Nat1203 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Bill query

Why am I still paying over £50 a month when I’m on a £35 monthly rolling contract ?

Dale14 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Cannot setup or cancel voice diverts

Hi all, I'll make it short. I cannot setup or cancel voice diverts -- the network is not allowing me to. The message depends on the handset but is along the lines of "Request not completed". Even ##002# results in the same response. It's almost as if...

foobar by Level 1: Joiner
  • 13 replies
  • 0 kudos

Resolved! Apple Watch sync replicate

I got the Apple Watch series 7 and now I have two airtime for one watch? Sync 3 and sync 4 I don’t understand all this confusion hopefully they will cancel one off them

Marcos13 by Level 1: Joiner
  • 1 replies
  • 0 kudos