Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unable to view online bill

I have raised this issues countless times with O2 and have had responces like.Most of the time I go round in circles with them as they think somehow that resetting my login details will fix it (!?).I once got someone helpful that said they will raise...

Resolved! Bringing a different number onto my existing PM account?

Hi folks,Off travelling in June and would like to give someone my SIM for the rest of the contract, except they want to keep their existing number (they have a rolling contract which can be cancelled no problem). Is this possible in any way? I don't ...

Resolved! Upgardeing at Carphonewarehouse

Hi there I upgardeing to a 30day sim only deal on saturday and I was just wondering how long I would have to wait till i can upgarde to a phone contarct in Carphonewarehouse?Thanks Glenda

Signal problems

I have checked status no probs . Can't get a signal at home at all so paying 25 quid a month for phone I can't use most of time can any body suggest what I can do .

Resolved! adding second phone to O2 account

how do I add a second phone to my O2 account i.e. my sons iphone which im paying for to my account?

Resolved! The Basics £3.00 monthly extras

Im assuming this is for data allowance.Using the internet on your phone.I only ever use my phone for the usual telephone calls and texts.If i update the phone i use wi fi.If i need to check an email(rarely) on the phone i use wifi.No looking at inter...

Resolved! Previous bills

Why can I no longer view previous bills ?

Hope O2 Stays The Best

Hello everyone and I would just like to say O2 has always been so helpful even thou my signal is giving me an issue they are trying to sort it out and have always called me up to check up on how my signal issue is getting on...I remember when I was w...

Resolved! O2 Simplicity and Group Conferencing

Hi, I've just been charged £5.68 for a 44 minute call to the 322 Group Conferencing number. Is this correct? Should this be part of the bundle? If not, 8p x 44 mins = £3.52? Thanks for any advice..

Resolved! Cancelling contract/PAC code

Hi, wondering if someone could clarify something for me.. Basically my 24 month contract ends on 9/4/14, because I'm an eejit, I never realised I had to give 30 days notice before ending my contract..However, rumour has it, if I request my PAC code, ...

O2

Forum Posts