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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Country Prefix When Abroad

Hi, my partner and I are going to a few countries in Africa soon. We do not need the Travel bolt on as we will not be using our phones much. We both have UK registered phones, if I need to call or text her when in say Zambia should I use the UK code ...

T56 by • Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

trying to pay my final bill

The email you have is incorrect, my email is karen.taylor63**Personal info** NOT karen.taylor6333**Personal info** so therefore I cannot verify the email address. I was on the phone for over an hour and nobody answered so I went to the o2 shop in Wat...

Karen0809 by • Level 1: Joiner
  • 386 Views
  • 2 replies
  • 0 kudos

Disney+ Extra and O2 phone lines closed?

I am trying to get Disney+ added to the number associated with my mobile. However, I'm a bit confused as yesterday it was added to the number associated with my watch which would be fine as long as I wanted to watch Disney+ (excuse the pun) on my wat...

adelphiaUK by • Level 2: Apprentice
  • 458 Views
  • 1 replies
  • 0 kudos

Resolved! Bar

My device is disconnected and I have a payment plan in place. I can’t call the o2 team as you have placed a bar on my phone!!

Resolved! setting up a direct debit

is it possible to set up a direct debit in the app, as i'm convinced O2 has a lack of customer services options. what happened to the days of online chat to help resolve problems. can they take payment from a registered card. and, why no question mar...

Resolved! Triplicate accounts

I have three mobile numbers for three family members and I am trying to manage them all through my one 02 account. there was a code to pair it already but it said it can’t be moved to the account which means I can only manage one device and never the...

My date

80% my date disappeared  number (REMOVED) I only used 1,41 GB

Anonymous by • Not applicable
  • 238 Views
  • 1 replies
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