Solved: SIM Replacement

John_Joe · ‎19-06-2024

I started a VOLT contract with Virgin Media. You sent me a SIM weeks before the Virgin engineers arrived to install their equipment.

I didn't want to activate the O2 SIM until the Virgin equipment had been installed.

Unfortunately I have lost the original SIM and need a replacement sent to my home address (below)

(REMOVED)

MI5 · ‎19-06-2024

@John_Joe

Pop in store with photo ID or contact O2 to send one in the post.

Guide: How to find help & contact O2

Flagged

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-06-2024

@John_Joe

Pop in store with photo ID or contact O2 to send one in the post.

Guide: How to find help & contact O2

Flagged

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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