Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancel sim

I would like to stop paying for my sim

Resolved! new contract

My contract on account number 1051431926 ended in Oct 2023.I have taken out new a sim only contract online with o2 and want to ensure that theold contract has bben cancelled, I do not want to be paying two contracts with o2 Thanks

Error

Resolved! Ending sim only contract

I want to end my sim only contract

Resolved! Esim

Hi, just swapped from 3 to o2 eSIM contract starting on Friday but I can’t see how I sort my eSIM out and make it live as I can’t make any phone calls

Resolved! Trouble finding Airtime Reward credit on o2 account

Howdy all. I realise this has been asked before from searches. But unfortunately i couldn't find the answer, or an up to date one. As per the title i am looking to find out where on my account, or bill or wherever my credits from my Airtime rewards h...

Resolved! Switched Tariff Not Updating

I switched from pay as you go to rolling plan and O2 took my money. My tariff has not been changed on my account and I did not receive a confirmation email. My “renewal” date for my original pay as you go plan is tomorrow. Will they take my top-up ba...

Resolved! phone upgrade

i want to upgrade my phone and keep my current air time plan

Resolved! Bolton

How do I buy a zone 1 bolt on

Billing

I have an unknown item on my latest bill. A phone call I did not make to 52155 11182069MEXICO£3.00SUMMARYOutbound |15:12:29 |18s. (This is copied from my bill)

O2

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