Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

RPI inflation rate in novemeber was 3% not 3.2%

Since the RPI was actually 3% in November and not 3.2% like O2 have reported it to be does that mean I can cancel my contract since the rise in my contract is not inline with inflation like O2 said. http://www.bbc.co.uk/news/business-20766392 Also co...

Resolved! Data Usage

Hi all, I'd just like to register my anger at O2 charging me for data usage. I have set a mobile data usage limit on my own personal phone of less than 10mb (I have 500MB free data on my allowance). I also rarely connect to the internet for anything ...

Resolved! LEAVING UK - END CONTRACT HELP !

I'm due to leave the UK early next year (approx 9th Jan) my parents live out in southern Spain & I'm interviewing for a job in the area in which they live. Even if i dont get the job, im looking at staying with them until at least May.My current o2 c...

Resolved! Cooloing off period, what does it really mean?

When I contacted O2 to give notice to cancel, I was offered a new deal (to keep me) and was told that I had nothing to worry about as I had a cooling off period of 7 days to return the phone if I was not happy owe nothing, but on looking at the terms...

Upgrade gone horribly wrong

So two sundays agao i attempted to order an iphone 5 from O2. Now there are cheaper deals out there but quite frankly I've been with O2 for years now and have found their customer service to be great, until now. Due to a miscommunication between myse...

o2 pay as go go go freebie whats happening here?

well here is something strange eh?Go to following linkhttp://shop.o2.co.uk/tariffs/Pay_and_Goand it saysOFFER: Top-up before 24th December to get extra data every month for 6 months*So i topped up yesterday and was supposed to get an extra 150mb data...

Resolved! Moving abroad - still have 9 months left on Pay Monthly contract! :(

Hello All My contract renewal date is 02.10.13 so I have approximately 9 months left on my contract but I am moving to Dubai in early January this year. I have a Blackberry phone and to cancel the contract would be a massive amount of dosh so I have ...

Downgrading - Disgusted with O2

Was disgusted to find out the other day that I am unable to downgrade my monthly tariff. I don't use anywhere near the amount of minutes I get and yet they wont allow me to downgrade.I have 2 contracts with O2 and have been a customer for as long as ...

Resolved! iphone bolt on or normal bolt on?

I have the All Rounder 500MB bolt on, and use it on my iPhone 4s, ios 6.0.1.It seems I connect using the apn mobile.o2.co.uk. What's the difference between this bolt on and the All Rounder for iphone, which connects using idata.co.uk?

Resolved! Can I change my pay monthly tariff?

I am on a 24 month contract; I get 600 anytime mins, 500 02-02 mins, unlimited texts and 1gb of data for £32.00 a month. I have only had this contract since about late august - early September of this year; I don't want to change it drastically but t...

O2

Forum Posts