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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill paid on time but o2 have restricted my 'phone!!!

Prior to leaving home for a few days last week, I paid my 2 o2 accounts online on the date they were due. Paid both separately and after them being 'verified by Visa' got 2 reference numbers as receipts of payment. The day after I received a 'reminde...

Resolved! Leaving O2 at end of minimum term

I have an iPhone 4 contract with O2, of which My O2 says the renewal date is 29th December (taken out on 30th December 2010.) I'd like to switch over to GiffGaff at the end of the contract, as I need unlimited data due to a change of circumstances. M...

Resolved! Upgrading instore

Hi I have a sim only 12 month contract and I have been told that I can upgrade anytime during the minimum contract term. First question. Do I have to do this over the phone or can I do this instore? Second question Do O2 stores take American Express?...

Resolved! How to add 'contacts' to 'groups'

I am a new smartphone user with a Galaxy Y. I have a load of contacts from my earlier phone and want to start building groups, like Family etc. I cannot find a way of moving or adding a current contact to a group. There must be a way rather than addi...

Resolved! CANCELLING CONTRACT

I'm just wondering when you port your number over to an other network does your contact automatically cancel??? Also does your insurance cancel as well since you don't have a contract anymore?

Resolved! Swapping phone number

Hi, I have an O2 contract, my wife has an Orange contact. For various reasons, we want to swap SIMs so that I use the Orange contract and my wife uses the O2 contract. That's easy enough with unlocked phones. The complication comes in that we want to...

Resolved! refused a sim card

Just spent abut three hours - repeatedly filling in forms online then dealing with call staff (who were polite and apologetic) - but ultimataly refused a monthly sim contract - even after giving my driving licence details online too... I am a home ow...

Resolved! iPhone unlocking & PAK # query

Hi I've upgraded to the iPhone 5 on another network, I have my PAK code ready to swap over. But I have my old iPhone 4 which needs unlocking for my parnter, if I fill in the unlocking form can I then transfer my PAK over to my new provider stright aw...

PAYG: What do texts and internet cost when I don't top up on time?

I'm wondering if I should use up my credit before topping up or let it build up. Thanks

Resolved! Text And Web Data Allowance Reduced?

I've been topping up £15 a month for probably at least a year now to get unlimited texts and unlimited data. I last did so on the 24th of September and received a text saying the usual "You've now got unlimited UK texts and unlimited internet to use ...

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