Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Tesco Mobile coverage

Hi, Google results from a few years ago say that Tesco Mobile has the exact same coverage as O2 (some bulk buy discount myth). Yesterday some O2 person cold called me (sniffing out numbers on the network?) trying to sell me a contract & told me that ...

Been trying to speak to anyone at 02, now bored and want to cancel.

Have been on hold for over 3 1/4 hours in total, originally wanted to upgrade but now can't be bothered. It's a shower, unable to get through, it's emabbarsing.

Resolved! How do I get on live chat to pay my bill ???

Please help

Forgot to back up contacts

Just swapped sim from old phone(not an iPhone ) into an iPhone 4s - all contacts should be on sim but iPhone shows zero contacts ! Have I lost them?

Family bolton

I had this on my account but when I've upgraded phone it has been removed. I stated I wanted to keep it but it got removed now I can't re add it neither can cs. Anyone had joy on getting it reinstated still shows up at O2.co.uk/family

Resolved! new phone ordered!!!

if i dont recevie my phone in the 1-2 days that was promised..is there anything i can do?? many thanks

Resolved! Given a Business Tariff When Personal Tariff appears to be a better deal?

I purchased a phone on Saturday and the person who served me said she'd set me up a sim only contract. But she gave me a business contract, the £11.67 one here: https://businessshop.o2.co.uk/O2BusinessShopMobileTariffLanding?so=SIM%20ONLY;Simplicity ...

Resolved! cant pay my bill online

been trying to pay my bill online but can't seem to find a link about paying online can u help please ?

Resolved! 02 Making me pay for PAC code

I've been with 02 for over 5 years. I lost my phone that was nearing the end of its contract in about August. So i went and bought a pay as you go phone in may to tide me over in the meantime until i renewed my contract. I got a new phone, Xperia Z2 ...

Resolved! how long will my credit last on 02 payg sim?

Hello, I hope someone can help me. I've bought a payg 02 SIM - I opted for the 'big talker' tariff but I have got this SIM for a phone I only intend to use occasionally - I do not anticipate needing to top it up £10 every month as I'll mainly use it ...

O2

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