Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can not read bill

I have signed in but can not read bill

Resolved! Moving from postpaid to prepaid connection

Guys I would be away from UK for a while and wanted to move my postpaid (pay monthly) connection to a prepaid connection where I pay only for what I use. My usage will be limited therefore I want to go for the cheapest deal. What is the best option? ...

Resolved! MYO2 section of o2.co.uk

I have just recently transfered my PAYG number to a new pay monthly sim and the MYO2 app on my phone is showing my new pay monthly account and the transfered number but I can't access my pay monthly account on o2.co.uk Why is this?

Resolved! Using my Tariff abroad

Hi. Currently travelling in India. I have a Pay and Go Go Go account which I top up every month. I am confused as to why all my texts and calls come as new costs without any use of my Tariff at all - seems I am wasting money on the monthly allowance ...

Resolved! O2 travel

I have recently activated my o2 travel, do i have to manually change my roaming settings on the phone or does this update automatically once in france ?

Resolved! transfer rewards balance to pay monthly

I moved from pay as you go to pay monthly at the start of january and was told i would have my rewards balance carried over, its not been on any of my bills (just got the 3rd) i have been on webchat and will just keep getting passsed between pay and ...

SMS Messages to Group get turned into MMS and you get charged for them

Just thought I'd throw this out there to see if anyone else was aware of it. I recently obtained a new O2 account and texted about 20+ people my new number. I checked my account later in the day and saw that O2 had charged me £7 for it so I spoke to ...

Resolved! I don't want to upgrade

I am currently on o2 and my contract runs out next month, I don't want to be on o2 anymore and I am changing my phone and network, how do I cancel my contract so I can still use it till the day it runs out, so I can get a new phone.

Resolved! Changed from Pay monthly to PAYG via the chat and...

passed on my new address which was different from the one O2 had on their files and guess what? According to their website my new PAYG sim is being delivered to my old address!! Now i seriously doubt that they will really do what they said they would...

Resolved! O2 Data Roaming

On Sunday night I boarded a ferry from Hull to Zeebrugge, for a couple of days city break in Bruges. When I was roughly halfway across the North Sea, I got a surprisingly pleasant text message from O2:"Relax in Europe with O2 Travel. You'll never pay...

O2

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