Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 115756 Views
  • 24 replies
  • 5 kudos

Am i entitled to a "Brand New" handset?

6 months ago i re newed my O2 contract and got the Sony Ericsson C905. Within days, the software crashed and i was issued with a replacement (refurbished) handset. This worked fine until the end of last month when the software crashed again. This tim...

Anonymous by Not applicable
  • 749 Views
  • 4 replies
  • 0 kudos

Thinking of Cancelling My Contract!

i was wondering if anyone could help me.i "upgraded" my phone about 3 months ago, the phone itself is brilliant! however the tarrif i am on is appauling, and i regualy go over my allowance and rack up charges.yes yes, i know i should have looked for ...

Anonymous by Not applicable
  • 1433 Views
  • 11 replies
  • 0 kudos

How long to receive new customer sim?

Ordered a simplicity sim last week, still hasn't arrived how long do these take to arrive normally? nice to see o2 have also started billing me from my order date so im paying for nothing effectively :womanindifferent:

Anonymous by Not applicable
  • 6712 Views
  • 6 replies
  • 0 kudos

Setting Length of Ringtone Before Mailbox Divert

HiOther than direct settings on the handset, is there any other way of setting how long the phone will ring before being diverted, for example, to the mail box.On Vodafone you can type in **61*121*AMOUNT OF SECONDS# (Maximum of 30 seconds - in 5 seco...

Anonymous by Not applicable
  • 5101 Views
  • 9 replies
  • 0 kudos

o2 surprise my ***

i topped up with £15 and got a gold surprise coed , all the prises were not of any good to me or anyone else . i opted for a prezzy.com prise , not knowing what exactly this was , i recieved an email telling me my prise code ect. and to go to this si...

Anonymous by Not applicable
  • 1076 Views
  • 8 replies
  • 0 kudos

need help dont no what to do

hi alli was thinking off Upgrading to the iphone in november and asked o2 if i could still keep my Unlimited text Bolt On and after about 5 emails they said that i could keep it as i was a valuable customer so i went an got the iphone but i just foun...

Anonymous by Not applicable
  • 2166 Views
  • 8 replies
  • 0 kudos

Google Apps not running

Hi I have a Nokia 5220 ExpressMusic phone, I can browse the internet, I can backup my contacts using BlueBook so it appears data is working OK However, when I downloaded Google Mail and Google Maps apps from the google website, they start but never f...

Anonymous by Not applicable
  • 2238 Views
  • 13 replies
  • 0 kudos

Keeping discount when downgrading (2 questions)

Does o2 let you downgrade/upgrade your tariff after 9 months (in a 18 month contract) and let you keep your discount?Option 1: For eg: i am on £30 x 18 months, with £10 discount. Therefore i am paying £20 per month.Can i downgrade to the next lowest ...

Anonymous by Not applicable
  • 1712 Views
  • 6 replies
  • 0 kudos

Apple iPhone to HTC HD2

I just wanted to know if there are any iPhone users who have upgraded to a HD2 ? If so..What are your first impressions of the HD2 ?Which handset would you recommend ?What is the net/iPlayer/movies/apps and music like ?And any other info that might b...

Anonymous by Not applicable
  • 2414 Views
  • 15 replies
  • 0 kudos

New contracts with www.mobiles.co.uk

Hi,Looking for advice on what the deal is with taking out a new contract via www.mobiles.co.uk.I'm looking at a Samsung Omnia 2 on their O2 600 promo tariff.Would i get billed from O2 directly or from mobiles.co.uk (CPW)?Also, can i contact O2 direct...

Anonymous by Not applicable
  • 1639 Views
  • 5 replies
  • 0 kudos