Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18794 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 190551 Views
  • 2 replies
  • 2 kudos

Resolved! Having problems with SIM swap

Got my new phone yesterday and it uses a micro SIM so I've been trying to use the SIM swap service to change them over but it won't accept the SSN on my new SIM card.

Anonymous by Not applicable
  • 3804 Views
  • 4 replies
  • 0 kudos

Resolved! lost/stolen phone

i have lost my phone and its got a pay monthly sim in it i need to cancelthe sim card my phone is an otium z2 iumei

Anonymous by Not applicable
  • 2324 Views
  • 5 replies
  • 0 kudos

o2 4g / voda 4g Cornerstone Project

O2 and Vodafone previously announced the pooling of much of their tower infrastructure. This project would result in better coverage for both networks although some towers would ultimately be removed.As a general guide o2 took responsibility for the ...

Anonymous by Not applicable
  • 2726 Views
  • 14 replies
  • 0 kudos

Resolved! URGENT ! I cannot receive phone calls while abroad in Brazil - Pay Monthly customer

Hello, I have a serious and urgent problem on not being able to receive phone calls while abroad in Brazil. This is the first time this happens and I've been on an O2 contract for several years, the reason I pay for a pay monthly contract is exactly ...

Anonymous by Not applicable
  • 6693 Views
  • 9 replies
  • 0 kudos

Resolved! Student Discount Information

Hi there, I'm just wondering, but on the student discount page (http://www.o2.co.uk/studentoffer), it mentions "Valid student card required". Does this; A) define your college/university id?ORB) define a NUS or other relevant card? I'm just curious a...

Anonymous by Not applicable
  • 5133 Views
  • 12 replies
  • 0 kudos

Resolved! Finding an old number

Ok so my problem is I've lost a number from my phone. Is it possible for me to view numbers I have messaged through an old Pay monthly bill?

Anonymous by Not applicable
  • 1562 Views
  • 2 replies
  • 0 kudos

Resolved! Using Phone abroad special tariff

I see on my latest account that it states I bought six days of usage abroad. I am not aware that I gave any such instruction. Can you clarify how this bill comes to be on my account? Thank you.

Anonymous by Not applicable
  • 2047 Views
  • 9 replies
  • 0 kudos

Resolved! Super slow internet after downgrading to cheaper plan!

Hi All,recently I've downgraded from 4G 20£ (12months contract) to 3G 9£ (1month) contract. Previously, I was having 2GB of 4G data and the internet was super fast. Now, I've bought 1GB bolt-on as initially I've been given only 100MB of allowance. Lo...

Anonymous by Not applicable
  • 2342 Views
  • 12 replies
  • 0 kudos