Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 120118 Views
  • 27 replies
  • 5 kudos

Mess up by o2 taking too long to be sorted

Right, my new Nokia Lumia arrived on thursday and as it uses a micro sim I couldn't just put my old sim in to keep the same number which is what I wanted so I rang o2 customer services and explained that I wanted the number from my old sim onto the n...

Anonymous by Not applicable
  • 1203 Views
  • 3 replies
  • 0 kudos

Early upgrade?

Just a small question, i can upgrade a month early next month, but my blackberry is starting to not work! its sending old messages to people,shuts down about three times a day and to get messsages sometimes i have to restart it myself.. .. my questio...

Anonymous by Not applicable
  • 3065 Views
  • 2 replies
  • 0 kudos

Early Upgrade?

I have a very simple query. 1. I was a silver member of O2 Rewards which entitled me to a 1-month early upgrade. I had recently renewed at a more expensive tariff and I could see that in the next few months I would hit the threshold for being a Gold ...

Anonymous by Not applicable
  • 2765 Views
  • 1 replies
  • 0 kudos

Web Daily Europe not available?

Just text DATA to 2020 and I got a SMS back saying: 'Sorry but our new Web Daily Europe rate isn't available on your mobile tarrif at the moment.' Has anyone else had the same problem?

Anonymous by Not applicable
  • 1681 Views
  • 16 replies
  • 0 kudos

Resolved! iphone 4s

Hi just sounding off lol in march 2012 i took out a new 24 mth contract on iphone 4s in white and after a week decided to change to the black one so i have been using it since late march (my previous mob was samsung galaxy s) and I find that i HATE I...

Anonymous by Not applicable
  • 1374 Views
  • 3 replies
  • 0 kudos

Tariff Downgrade Question

I upgraded my contract early when i could back in November 2011. I chose a tariff which i thought would be appropriate but i have more than i need. Ive tried to downgrade online, but will only let me upgrade my tariff. Is it still the 9 month rule? T...

Anonymous by Not applicable
  • 6756 Views
  • 3 replies
  • 0 kudos

MMS settings

Not sure if this is phone or settings related, so will post the query here. I have a Samsung Galaxy SII. When I receive a picture message all I get is a grey button which says "Download". When I press the button it disappears, and the word "Downloadi...

Anonymous by Not applicable
  • 7627 Views
  • 6 replies
  • 0 kudos

PAC CODES PAY AS YOU GO

Hi, Sorry i am sure you will have been asked this a million times I was told by vodaphone who i had originally moved from 3 years ago due to poor coverage I am moving back and want to return to vodaphone so I need the pac code where do I get it? my w...

Anonymous by Not applicable
  • 1992 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung Galaxy S3 upgrade - MicroSim

I understand the above has the new style MicroSim rather than the standard sim card. I have pre-ordered my upgrade hopefully for delivery at the end of the month. Checking in My02 on my Galaxy S2 wondering if it is worth requesting a new MicroSim car...

Anonymous by Not applicable
  • 7774 Views
  • 3 replies
  • 0 kudos

Excess data charge for All Rounder bolt on

Hi,I'm currently on a £10.50 simplicity 12 months plan with £6 All rounder data bolt-on. On the My O2 app it says if I used up all the allowances they will limit my data connection speed to 15kbps, but it never mention the cost for the excess data. P...

Anonymous by Not applicable
  • 1561 Views
  • 2 replies
  • 0 kudos