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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Broken Phone...

Hi all, first time poster so sorry if people ask this a lot. My screen has been broken tonight Is there anyway I can upgrade early without paying off the rest of my contract? Contract end 4 may, early upgrade 4 April. I was going to leave o2 but now ...

Resolved! cost of diverting calls to my mobile?

Hi sorry if this has been discussed but I can't seem to get the exact answer.I have an O2 landline and O2 mobile. I want to divert all calls to my mobile. I have called O2 twice today and had 2 different answers.What will be the cost of the call if s...

Resolved! Data roaming charges for outside the EU when in fact I was in the EU with receipts to proove it!

O2 have decided to charge me over £75 for my bill this month when normally I would pay £36. Apparently I have been in Norway!? which is outside of the EU. So I have been charged £20 of data roaming outside of the EU when in fact I was in France and B...

Resolved! HELP! MEGA STRESSED!

Dear o2 I have been having problems with my o2 Blackberry Curve 9300 since I got it on 25th December 2012. When I received my phone I got prompt messages from your services instructing and advising I set up a data plan with my Blackberry. I topped up...

Resolved! Internet usage

My free 500mbs of data ran out last week but I'm now being charged £1 a day for data that I'm not using. Anyone know why this is?

Resolved! Unable to remove a bolt-on using the website

Hi, Anyone having success editing bolt-ons from the website:https://mymobile.o2.co.uk/payandgo/mytariffandboltons? I keep getting to a page showing this technical issue:"There's a technical problem. Please try again later." Thanks,Fabrizio

Resolved! O2 can you price match ?

Hi O2, I'm happy with your services/network coverage etc but I'm paying too much for o2. My contract runs out on 7th of March 2013 can O2 match Tesco's offer 1500mins5000text1 months contract2GB Data I spend last 12 months on o2s on& on thingy for 12...

Resolved! Accessing my account (view bills online) etc

I may (or may not) have created a profile in My 02 a VERY long time ago. I have created a new profile to try to sort my bill out and CANNOT access My Account - I keep getting this response :The username & password you signed in with not showing your ...

Resolved! do i need to give notice to cance and get a pac code?

hello really hope someone can help me!!!! i want to cancel my contract which ends on the 6th march so my renewal date is 6th feb. i would like a pac code to use with my new contract. so i rang o2 this morning and spoke to 3 separate people who all to...

Resolved! Topping up over the phone max number on cards

I use to debit cards to top up mine and my husbands phones over the phone, we have changed sims a fair few times over the years and now it wont let me top up his new phone as both cards say they are registered to the max number of numbers, how do i c...

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