Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254039 Views
  • 2 replies
  • 2 kudos

Resolved! Text Bolt On

Hi, Does anyone know if O2 offer a text bolt on for Pay Monthly customers? I was told through the chat feature on here that I would need to alter my entire tariff to do it (which i could then change back at the end of the month), but I really don't n...

blaze by Level 1: Joiner
  • 1755 Views
  • 4 replies
  • 0 kudos

Resolved! server/network issues

have been having issues with my phone since contacting an O2 guru about contract renewal/deals. new customers can get better deals than 3 year customers and i said i would not be renewing my contract when it expires. i have been unable to use all the...

Anonymous by Not applicable
  • 1021 Views
  • 1 replies
  • 0 kudos

Resolved! New phone number but not showing on my02

I was having nuisance calls and voicemails on my phone so changed my number. But upon looking on my02 app it was still showing old number. So went into my account to change number on 02 website and said it send a verification code to my number which ...

Anonymous by Not applicable
  • 4365 Views
  • 3 replies
  • 0 kudos

Resolved! customer service

Does anyone know customer services phone number please

Anonymous by Not applicable
  • 8282 Views
  • 5 replies
  • 0 kudos

Resolved! Sim Swap

My current sim is Pay as you Go. Got my new Pay monthly phone and went onto the website and used the 'Keep My Number' option to transfer to the new Sim. It's been over 24 hours now and current Sim on my Pay as you go phone (old phone), is still funct...

Anonymous by Not applicable
  • 1201 Views
  • 1 replies
  • 0 kudos

Resolved! on line bill breakdown

Can I get a breakdown of all mobile numbers I have contacted during the month

Anonymous by Not applicable
  • 2448 Views
  • 8 replies
  • 0 kudos

Resolved! change of tariff

I recently signed up to O2 after being a loyal t-mobile user.my current taffif is £37 a month which includes unlimited texts, unlimited calls and 1gb of data.I hardly text and I hardly ever call but I do tend to run out of data towards the end of the...

Anonymous by Not applicable
  • 1473 Views
  • 4 replies
  • 0 kudos

Resolved! Complaints

I have had a complaint which I took up with local O2 shop they could not help so I e-mailed the complaints dept (3 times) NO RESPONSE. I then sent a letter to the CEO O2 and guess what no reply. Does anyone out there know how to get a response from O...

Anonymous by Not applicable
  • 2397 Views
  • 8 replies
  • 0 kudos

Resolved! Network problems?

Been sending txts all day, recipient hasn't recieved any of them, same with ones they've sent me, I've recieved none.. When they call me they get "it has not been possible to connect your call, please try again later".. I however, can phone them perf...

Anonymous by Not applicable
  • 1461 Views
  • 3 replies
  • 0 kudos