Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! account details required

mobile No [MOD EDIT: Personal information removed] months or days left on the account

Resolved! Data roaming turned off, still charged

When in Ghana over xmas/new year, I did what I understood we are advised to do, I left 'Data Services' On in order that I could browse via wifi but turned Off 'Data while roaming' (BB 9810 Torch). However, I quickly became aware that my BB was access...

Resolved! 02 charging me for media messages I did not send

New Years eve, I wrote and sent text messages wishing Happy New Year to 34 of my friends ( all saved on my contact list) The message contained no special characters ( not even a smiley) and it was just PLAIN TEXT. Last week I had the shock of my life...

Resolved! contract phone swap.

hi i have the samsung galaxy s3 in white on contract. its currently in for repair with o2. i was just wondering if they have to replace the handset will i be able to get it in another colour? ive heard so many different answers that im not sure who t...

Resolved! O2 Travel

Hi All probably a stupid question but does anyone know if the canary islands are included in o2 travel last time I checked they were part of Spain?

Resolved! phone data allowence won't work

I'm on pay as you go go go on my blackberry curve and my interner wont work at all any fixes?

Resolved! When can I update my contract?

Hello,I was just wondering how long do you have to be into a 2 year contract too upgrade your phone?Any help would be great, thanks.

Resolved! International call charges?

I am needing to receive a call from Portugal but have been told it will cost me 7p per min,The person is calling from an 02 SIM whilst in Portugal to an 02 SIM in the UK will I receive a all charge?

Resolved! When can i ask for PAC code

My contract with o2 ends on the 14 March 2013 and i will need a PAC code to keep my number to port over to giffgaff. When can i ask for my PAC code, is it the 14th February 2012. Thanks

Resolved! O2 terms and conditions queston

hi all, i relised the prices went up a few months ago and aparantley they are due to go up again in feb, are o2 breaching there contract terms because in there terms it says they can only do it once in a 12 month period as in the terms it states:5.2 ...

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