Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! billed for messages

I've been billed £1.34 for messages - there is no breakdown of what they are. I'm on unlimited messages but in any case have only sent about 20 in that month.Anyone explain the arcane billing? Thanks

Resolved! UPGRADE DUE : Help needed please

Hi all, ive been onto live chat for 30mins and no one`s answered so I thought id post here as im after advice and new to this. First off, ive been with O2 now for maybe 4-5 years and I have 2 contracts, 1 for my phone and 1 for my wife`s, we spend ro...

Resolved! What Data Bolt On

I need to buy a data bolt onfor my Nexus 4 PAYG in order to use the GPS function a couple of times a week for a few hours. With this in mind what package should I subscribe to? Thanks

Resolved! Completely fed up with poor reception

DH5 9LR is my post code. I can't even make a call half the time yet I walk 50yrds up the road and get a good signal. I've just spent 30 mins trying to call someone who means a lot to me and all I get is a beep when trying to connect. Does the o2 stan...

Resolved! help with upgrade

Hi was hoping someone could give me some advice on the upgrade process. My contract renewal is 23 march but i am eligible for an upgrade now. I have looked through the upgrde options available to me through My O2 but have found a deal better suited t...

Resolved! Can I go back to original payg tariff?

Hi. I have been with O2 for years (PAYG) and pretty much on the same tariff which suited me. It was O2 Anytime. I also had a £5.00 bolt on so I could speak to 10 contacts on O2. However, as I had problems with picture messaging with my new (not so) s...

Resolved! NO indoor coverage

Hi, I have moved to a new location few weeks back near to canada water station in London and is a prime location. Eventhough, its close to station and has ok reception outside (3 of 5 bars outside), there is absolute ZERO network indoors and am not a...

Resolved! PAYG tariff not added, bolt on instead.

Since October i have been using the pay as you go go go tariff. Today when i made my monthly £10 top up a works web bolt on was added instead.If i spent another £10 would the go go go tariff start working straight away or do i have to wait until next...

False Advertising....tut tut

I'm on simplicity and that's meant to have unlimited texts but i've just received a text from O2 stating i've got under 100 texts left and once that's gone i've gotta pay 12p a text! Any help..

Resolved! Finding details of my monthly account

I cannot get full details of my O2 monthly account - only Account Summary which gives my username and mobile phone number. Has anyone else had this problem or has anyone got any advice on how to sort out please?

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