Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hello, my name is Gary Wright. When I initially got my contract phone I was 17, as such I was unable to have the contract in my name. So my dad became the account holder. I am now 25 and every time I try to contact o2 I have issues with getting past ...
Hello - another one from an oldie (not quite as old as "Cleoriff" but only by a year!) I recently moved from PAYG to contract - no problems so far with the service. However, I have received an email from o2: Thanks for choosing O2.You can look at you...
i was interested to see how much data i had used out of my monthly contract, but when i logged onto my02, there seemed to be two different figures for how much i have used. can any one tell me which is the correct one??!! i want to make sure i dont g...
And so is the o2 app! It never, ever lets me see my data useage so I have no idea if I'm close to the limit. And now the site just times out when I go to view a bill. My bill is 30p higher than usual, I was curious as to why but the site chugs along ...
Hello everyone, Is there any way I can check how long I have until I can upgrade my phone? When I click on the link that says: "To check how long you’ve got until you can upgrade just click here. If you’re eligible, you’ll be able to do everything on...
I have used up all of my data allowance in my contract (500Mb) for this month and just wanted to topup. Phoning 220 allowed me one topup of 100Mb for £3 and the MyO2 website allowed another topup of 100Mb for £3. I have run out again, but can't get a...
I'm trying to view my bill and bolt ons, but nothing at all is showing up to do with my contract. How am I supposed to 'Manage bolt-ons' if I can see them?! All I get is a messagesaying 'You are Signed In'... Umm, yes, I know i'm signed in. How else ...
Hi, (bear with me this is a bit involved!!) 2 days ago i contacted customer service via 4445 to speak about my current Pay and Go tariff. The advisor i spoke to (called Emma) was absolutely brilliant, prepared to listen to my problems with new smartp...
Hi Not sure what tarriff I'm on (£15+ pm), but they've just capped my 'unlimited' mobile data at 4gb with 6 hrs notice - and this is after being told by the sales person that 'unlimited means unlimited'. My typical usage is less than 200mb per month ...
Hello. when I was 17 My step dad took out a simplicty contract for me.ive just upgraded to a full contract and took it all in my name. the only problem, well it's not really a problem just want to know if it can be changed. when logging into my O2, a...
