Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Added data bolt on but not working??

Hi all - paid to add on extra data (Iphone 4s), had the usual text and email to confirm but doesnt appear to be working. I have restarted the phone, any ideas? Thanks

Resolved! linking accounts

i have three mobiless i had to already linked to one account i have just tried to link the third but it isnt showing up. anyone have any ideas??

Resolved! IPhone 5 High Data Usage

Over the past couple of months I have noticed that my data is being used up really fast. as a part time video analyst I have to watch short youtube videos which I do on my lunch break a my other job, I have done for the past year and never reached my...

Resolved! using phone abroad

HI,I'm going to holland for 10 days and would like to know what is the cheapest way to use my phone while i'm there please?I have an i phone so i'm used to being able to check e mails, facebook e.t.c on a regular basis and would like to do this while...

Resolved! Number

If Im on contract, is it possible to change my number?

Resolved! Refunding of credit on phone

Hi, was wondering if anyone out there can help me, I am on PAYG and am about to transfer from o2 to giff gaff, but hadn't realised that I have quite a bit of credit on my phone, over £50, does anyone know if there is anyway I can get this back or pur...

Resolved! Transfer number between o2 contracts?

I have an existing contract and want a new contract that will overlap for a few months. Can I then transfer the older number over to my new contract easily enough? Both contracts with o2

Resolved! Extremely slow internet

Hello all I recently changed my provider to o2 pay and go and received a new sim card which I put in my phone but the internet is so slow its unusable. I have checked my area and I should receive good 2G coverage which should allow me to at least bro...

Resolved! no signal for 4 days

I live in Calverton, NG14 and been with O2 for over 2 years - in fact upgraded contract to new phone a couple of weeks ago. Liost signal 4 days ago, wife complained via Live Chat, I have now been on Chat this evening with the following resultWelcome ...

Resolved! Pay & Go Tariff at home more expensive than O2 Travel from Europe!

I am a low usage mobile Pay & Go user. Only use calls & text - no data, between £5-7 per month on ORIGINAL tariff (basically Simplicity). Recently I went to Italy on holiday and received a text saying I was on now the O2 Travel tariff. It was cheaper...

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