Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! i need iban number

hello i need iban numer o2 because i alredy in germany and i can't pay my bill by direct debit, i can pay bill only by germany bank so they need iban and bic number o2 account. please help

Resolved! Phone Reactivation Times

My phone bill was overdue as there was a problem with my bank account, but I didn't get an email or text saying that it was overdue they just cut my phone off. I have now paid the bill and have waited hours for my phone to sart working again but I st...

Resolved! Minus Balance

On my latest bill it shows that my balance due is minus so many pounds(£), i was just wondering if anyone knew what it meant as i sadly do not. Thanks for any help

Resolved! NUS discount on Refresh

Hi,I recently renewed my contract, and in the store I mentioned that I had an NUS card. The assistant said that a discount on the monthly tariff would be applied - that I just had to wait for a text from them and reply to it. 3 weeks later and the te...

Resolved! billing information - UK browse & download page

Can anyone tell me... in the time column - is that the actual time the service was being used or the length of time it was used?

Resolved! Just bought an iPhone 5 today, fine to replace due to small scratch?

Just double checking on here, already asked on chat and I think it's fine but was just wondering... Basically bought the 5 from a retail store today, due to working all day i've not had time to go on it and i've just noticed a small scratch in the mi...

Resolved! Switch from 18 month to 1 month contract

Hi, My 18 month contract is ending in August and I'm looking to switch to a Simplicticy 1 month roll over contract instead. I just have a couple questions about the whole process (first contract phone, can you tell?) How long does the whole process t...

Resolved! Transfer O2 to O2?

It's upgrade time! I want to stick with O2, but have noticed that some retailers seem to do cheaper O2 contracts/phones etc than are available on the 'upgrade options' screen on the O2 website. How does that work? Do I cancel my existing O2 contract ...

Resolved! Considering contract phone

Currently on pay & go if I was to change to contract could I pay by bacs as my account will not entertain direct debit or standing order

Resolved! Extending a monthly contract

Please could somebody advise me? My iPhone 24 month contract expires in 2 weeks time and I plan to change network provider but I don't have time to organise this before the contract expires. Am I able to extend my contract for one month? TIA

O2

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