Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 1GB data bolt-on no longer available

I use my phone mainly for internet with about 30 minutes of calls and maybe 50 texts. I have been on O2 50 with a 1GB data bolt-on and this was perfect for me. Three days days ago I upgraded my phone but stayed on the same tariff (O2 50). I have now ...

Resolved! How much per minute are calls to 0872 numbers?

Thanks x

Resolved! Free texts to 02 friend suddenly not free?

I'm on Pay & Go. I last topped up on 23rd Oct, giving me unlimited free texts to 02 customers until 23rd Nov. However I'm now paying 12p a text to text my friend who is with 02. She has just got a new phone but has the same sim card. Prior to this, m...

Resolved! Monthly Tarriff

HihCan you please tell me why my monthly tarriff has gone from £27.07 to £32.00 pleaseI've had no notification ThanksJoan

Resolved! Balance showing "-£xxx.xx"

Hello. My O2 is showing a balance in the minus - it's after a recent upgrade - is my account in credit or debt? Thanks, joeob

Resolved! Refused Contract

I have a 999 rating with Experian and a 526 rating with Equifax and have been refused a sim only monthly contract. I already have one monthly contract with O2 paid by standing order. Never missed a payment . Home owner , never had a credit problem or...

Resolved! No signal

I receive no signal where I live. Customer services think there is nothing wrong with the network and say it is my phone/sim. If it isn't fixed I will quit.

Crossed lines on o2

Why do i keep getting crossed lines on my phone? e.g. i Call dave and get a random person i don't know.My brother calls me and gets random person he doesnt know, I get a call stating its him from contact list and get connected to a random person or g...

Resolved! minutes and voice calls what is the difference

Just been told my voice bill for this month is £136.76 + VAT aleady and yet when I look in my account it says Minutes available this month 600 - used so far - 235.15 and remaining 364.45. so what is the difference between minutes and voice??Also What...

Resolved! Change to pay and go

If I change to pay and go sim, can I keep the same number I have currently with my monthly contract?

O2

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