Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Delivery of new phone

Hi, I have just placed an order for a new phone contract online. I chose the phone to be delivered on thursday as I will not be at home until then. The order details say 'next day delivery'. I was wondering what will happen if the phone is dispatched...

Resolved! contract

my contract has been cancelled, i did not know this as my dad had cancelled it. however i want to continue the contract but to transfer the contract to my direct debit? my contract ended two days ago, will i be able to continue this contract with a c...

Resolved! £1 data charge on pay as you go

Ok, I have an O2 sim card for my 10 year old daughter, I want her to be able to send texts and make phone calls when necessary - but cannot find a single tariff that does not charge her £1 per day for data usage which she does not need - so £10 per m...

Resolved! Switched from Pay Monthly to Pay as you go

I just switched from Pay Monthly to Pay as you go, and the number transferred within the 24 hours as promised. I am currently abroad so not using the phone on a regular basis, and I just logged into 'My O2' account to check my tariff and credit and t...

Resolved! Detailed call log for 02 Pay&Go

How do I request a detailed call/text log (numbers, call duration) for my 02 Pay&Go mobile (for the past 6 months)? My previous phone operator showed this data on my internet account page, but I cannot find it with 02.Thank you.

Resolved! outgoing message alerts

on 02 pay as go, my phones a nokia c3, each time I send a message I get message sent alerts (usualy twice and need to press ok but its the noise) that I would like not to get, they are driving me mad. I have the delivery reports on the phone set to o...

Resolved! Paying my bill

i have been getting text messages to tell me to pay my bill but everytime i phone the number to pay it just beeps and dosent ring or let me through, so i tried paying online but it also will not work. They will not take payment details through chat w...

Resolved! 4g Signal strength

Hi, I have a 4g plan in Nottingham and although a get a signal in some areas it is quite weak and sometimes non indoors will this improve in time?

O2 extend the 4g get more data promotion

Get more data - on usChoose a 4G Pay Monthly Plan and we'll give you 5GB instead of 3GB, or a huge 8GB instead of the usual 5GB. For your entire contract. Loads more data, no extra cost. Just sign up by 28 February. http://www.o2.co.uk/4g

o2 4g sim no longer functioning.....

Hi alljust upgraded to s4 from s3 also going to 4g so new sim card. Everything was fine. However i put the sim card from s3 into the s4 to copy sim contacts however when i now put the 4g sim back into the s4, its not recognising it at all. It seems t...

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