Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrade gone horribly wrong

So two sundays agao i attempted to order an iphone 5 from O2. Now there are cheaper deals out there but quite frankly I've been with O2 for years now and have found their customer service to be great, until now. Due to a miscommunication between myse...

o2 pay as go go go freebie whats happening here?

well here is something strange eh?Go to following linkhttp://shop.o2.co.uk/tariffs/Pay_and_Goand it saysOFFER: Top-up before 24th December to get extra data every month for 6 months*So i topped up yesterday and was supposed to get an extra 150mb data...

Resolved! Moving abroad - still have 9 months left on Pay Monthly contract! :(

Hello All My contract renewal date is 02.10.13 so I have approximately 9 months left on my contract but I am moving to Dubai in early January this year. I have a Blackberry phone and to cancel the contract would be a massive amount of dosh so I have ...

Downgrading - Disgusted with O2

Was disgusted to find out the other day that I am unable to downgrade my monthly tariff. I don't use anywhere near the amount of minutes I get and yet they wont allow me to downgrade.I have 2 contracts with O2 and have been a customer for as long as ...

Resolved! iphone bolt on or normal bolt on?

I have the All Rounder 500MB bolt on, and use it on my iPhone 4s, ios 6.0.1.It seems I connect using the apn mobile.o2.co.uk. What's the difference between this bolt on and the All Rounder for iphone, which connects using idata.co.uk?

Resolved! Can I change my pay monthly tariff?

I am on a 24 month contract; I get 600 anytime mins, 500 02-02 mins, unlimited texts and 1gb of data for £32.00 a month. I have only had this contract since about late august - early September of this year; I don't want to change it drastically but t...

phoning/texting from a cruise ship

I have just been on a Caribbean cruise and phned my son and daughter (iphone to iphone) and have just received the bill of circa £100 - is there a cheaper way to phone iphone to iphone (daughter in Australia, son in UK). Thank you for any advice you ...

Resolved! App charge

Why have I been charged £1 to download over my wifi a free app from the iPhone App Store?? Surely free means no charge!

Resolved! Phone call charges to Australia

I am fairly new to iphone - I bought it so that I can phone my daughter in Perth, WA: iphone to iphone. How much does it cost me per minute to phone her? Thank you in anticipation

No Service overseas

I've been visiting the US this week and was using a small amount of my data roaming account. I received a text saying I should call O2 so they can make sure my phone hasn't been stolen or lost because I was using it overseas. I called them and advise...

O2

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