Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay and Go Web and Data Allowance

Today I recieved a messaged from O2. I can't quite decipher the meaning behind in and was wondering if anyone could help me. It reads as follows:O2: Your Text and Web allowance is due to end shortly but top up £25 or more by 11/07/2013 to renew it an...

Resolved! Nearly used all data allowance in 6 hours.

I lost my phone on the 29th of June in morocco whilst on holiday. I rang up O2 a couple of days later to cancel the sim.My allowances also refresh of the 28th of the month.I received my new micro sim on the 7th of July and by the 8th I had it all act...

Delayed texts o2 to o2

This has ben occuring for a 3-4 weeks now. My wife uses a Samsung Note 2 and has been experiencing delays in recieving texts, and occasional calls going straight to voicemail. The area we're in has always recieved texts without issue for the 10+ year...

Resolved! Can't remember payment details?

I appreciate this sounds a bit ridiculous, but I cannot access the change payment details section of my o2. My phone used to be paid for by my mum but I want to change the payment to my bank account, but now between us we can't remember either the se...

Resolved! Ending contract and transferring number to new name

I have had an O2 contract for many years under my dad’s name. I would like to end this now (the contracted period is over) and open one in my own name, however I would like to keep my number. O2 seems to have the best tariffs so I was wondering if I ...

Resolved! o2 Travel

Can you tell me, if using o2 travel for mobile internet can you use your mobile phone as a wifi hotspot for other devices while abroad?

Resolved! view my called numbers online

is there any way ican view online the numbers i have rung even though i am on pay as you go.

Resolved! signal in shoreditch

Having big problems with o2 signal in Shoreditch, been fine until a few days ago then no internet, no sending texts, keeps coming and going, I live on the top floor so shouldn't have any issues, anyone else have this, life right next to Shoreditch ov...

Resolved! Free calls

Hi all,How do I get free o2 to o2 calls. I have two sims, one for me and one for my daughter so I can talk to her but this has cost me a lot.Thank you.VJT

Keeping old sim active

Hi I will soon be switching my mobile to Giffgaf, as now o2 have sold BB to Sky and I will no longer be getting the mobile discount on BB package (Will be going somewhere else for BB, defo not Sky) there is no reason to keep mobile with o2. I would h...

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