Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Charged to call the police (101) despite Unlimited Tariff

Maybe it's common knowledge to some, but it was a surprise to me. I was trying to be a good citizen and recently called 101 to report some anti-social behaviour to the police. I just received my bill and O2 charged me 12ppm for the call. Do they char...

Resolved! International Favourite - Call me number is always busy...

Hi there,Since a while now, I cannot receive any call with my Call Me number. My friends said that the number is busy but my phone does not ring and I am not calling anyone at the same time... Someone can help me to fix it ? I am paying a service I c...

Resolved! iPhone 4S contract more expensive than iPhone 5

I have a contract for an iPhone 4S unlimited texts and calls with 1Gb of data for £46 a month, but I see on the website for iPhone 5 same tariff and everything is only £37 a month, what should I do!!

Resolved! Fast track upgrade

If i want to upgrade to a contract from o2 to tmobile and was wondering if i can still do Fast-track upgrade.

Resolved! upgrade

Hi, im trying to upgrade my phone and have been on to someone on the online chat service asking for the best deal they can do for an existing customer. All they offered me was what i could get if i was a new customer! Wheres the "best deal for our ex...

Resolved! Random Data Charges From The UAE

Hello, Has anybody encountered random data charges when in the UAE/Dubai? I travel there often with work and leave my voicemail and data roaming turned off however keep finding random charges for small amounts like 1p, 9p, 12p etc... Anyone have any ...

Resolved! will I lose my free remaining text allowance, if I change my tariff?

Can anyone tell me if I change my tariff from text anytime to pay as you go go go, will I lose my remainung free text allowance I have left? Thanks

Resolved! 0345 numbers

Are 0345 numbers included in my O2 call allowance?ThanksJ

Resolved! Bolt-On Renewal

Hi all, I added a £6 Web Bolt-On a few weeks ago after using up my plan data, but my data allowance on it has just ran out as well. I have a few questions about renewing my Bolt-On: 1) Will the allowance carry on when my actual plan starts up again? ...

Resolved! How to Unlock Sony Xperia S

Hi... I got O2 locked Sony Xperia S in April 2012. I have used O2 sim for 6 months and then changed to Giff Gaff. Now I am moved to India for short time like 2 to 3 months. As the phone is locked, I am not able to use the phone but I need to use the ...

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