Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 232149 Views
  • 2 replies
  • 2 kudos

Resolved! Web and text Tariff

I have been using 02 web and text tariff for the last 5 days. I'm happy with the app, website etc., but am still torn between using giff gaff or 02.At the moment I am siding with 02 because of the following two reasons, can anyone confirm I am correc...

Anonymous by Not applicable
  • 1082 Views
  • 3 replies
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Resolved! Microsim: Is Pay&Go different sim card than Pay Monthly?

A friend picked up a microsim for my new phone(Nexus 4).She doesn't remember being asked if it is for Pay&Go or pay monthly. I did the swap, data fine, voice calls fine , cannot send txts.Seems that the new micro sim has the SMSC of pay montly and no...

Anonymous by Not applicable
  • 772 Views
  • 1 replies
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Resolved! First bill - advanced line rental??

I'm pretty confused about this.I was speaking to the online chat service, and they were trying to explain my first bill (i'm new to O2). They stated I'd have to pay the first month's line rental in advance. When I asked when the 2nd bill would arrive...

Anonymous by Not applicable
  • 2854 Views
  • 2 replies
  • 0 kudos

Resolved! How long are text messages stored for when a phone is turned off?

Hi there,I will be going to Malawi for 10 days and am planning to not take my phone.I was just wondering how long text messages are stored for on the network or phone as my phone will be turned off for the duration of my trip...If anyone knows, I'd b...

Anonymous by Not applicable
  • 7481 Views
  • 5 replies
  • 0 kudos

Resolved! o2 returns queston

i brought a pay as go phone what i want to return for a refund as i cant get on with itthe address they told me and i asked to confirm this a few times was;Returns Dept.PO BOX 88LeedsLS88 1XLnow they have just told me on chat it is:Freepost Zone A (R...

Anonymous by Not applicable
  • 2801 Views
  • 5 replies
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Resolved! changing my tariff

I am hoping to change my tariff, my current contract runs for anotherr 6 months, do I need to extend it to 24 months?

Anonymous by Not applicable
  • 765 Views
  • 1 replies
  • 0 kudos

Resolved! can you cancel a contract without penalties

i have had my phone cut off,as they deem that i have used my phone excessively.my bill payment date is 25th march,but they cut it off a week ago but iam on hols in Australia.i go on chat live all i get is call customer services 202 from your phone,it...

Anonymous by Not applicable
  • 1341 Views
  • 4 replies
  • 0 kudos

Resolved! Can't see my bill online

When I'm signed in to My O2 I can't see my bill (I pay monthly). I have changed my password as it suggests several times but that doesn't work. What else can I do?

Anonymous by Not applicable
  • 1810 Views
  • 5 replies
  • 0 kudos

Resolved! How do I put my old number on my new sim?

I just got a new replacement iPhone from my insurance company and it didn't come with a sim so I ordered a new one. It's came today but I don't want the new number, I want back my old number on to this card. Anyone know how I can do that?

Anonymous by Not applicable
  • 3013 Views
  • 1 replies
  • 0 kudos