Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No Frills!

I REALLY don't understand your Pay and Go offer. All I want is to pay £10 and make phone calls over the next few months. I don't want to exchnge my credit for inclusive this-and-that. Can't I just have normal pay as you go?

Resolved! How do I order a new 4G SIM?

Okay, I'm having a wee problem... I got the text to say that 4G has now been enabled on my account but I don't have a 4G SIM after checking the 4G Setup Assistant Now...I have been trying for the past 2 months to order a new SIM via the 4G Setup Assi...

Resolved! deleting an online o2 account

How can you delete an online o2 account

Resolved! Blackberry (Pay & Go)

Hi thereI forgot my password for the O2 BIS web site as I only reenabled my Blackberry service after a year or so and it seems you use the existing (old) information as it wouldn't let me re-register. Actually I know it uses existing information as I...

Resolved! Online payments

Hi,I've been with O2 since I was 13 years old and now into my 20's and cannot fault it... I was wondering though if O2 would be able to create a way for it's customers to pay off bills online instead of having to phone in (though the waiting times ar...

Resolved! Is it always going to be like this?

I really don't use my O2 phone a lot - it's a way of people being able to contact me, not the other way around. So when I top up £10, it'll last me several months. I don't need a contract, and I don't need some package of 1000 texts etc in exchange f...

Resolved! Still not paid after recycling with O2

Upgraded with O2 on 29th April. Received my recycle envelope 2 days later. Posted it. Received a confirmation text on 13th May stating "Thanks for recycling with O2 Recycle. We have just processed your order and your payment will be with you in the n...

Resolved! 4g to 3g

I want to cancel my 4G tariff because i get barely any use out of it as i dont live near a city and its very expensive! How do I cancel the 4G part of my O2 plan and just switch to 3G???

Resolved! Upgrading from o2 to o2 via a 3rd party, please help!

I will try and keep this as simple as possible (not my strong point lol). My contract ends on 3rd of july so im in my upgrade window and saw a really good offer on a 3rd party website for o2 network. i love the network and have been with them for yrs...

Resolved! Does O2 charge me to send an O2 SMS while I am abroad?

I am interested in using the O2 priority ticket booking to book concert tickets through O2. To do that, they send you an SMS after you confirm your phone number with them. I am currently abroad in Canada. Will receiving that SMS cost me if it is from...

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