Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! how do i quit pay & go go go

hi, i would like to quit pay & go go go, it's not that i dislike the service it's just not right for me as i don't call or message people that often they just seem to call me first. also i only message my friends so i don't use that much credit. anyw...

UNLINKING PHONE NUMBERS ON ONLINE ACCOUNT

Hi, I recently split with my long-term partner and our mobile phone accounts are linked through the one online account. I need to separate them, but can't seem to get a straight answer from o2 re how to do this. They have advised me to login, go to a...

Resolved! DO NOT LINK YOUR O2 ACCOUNTS!!

After linking 3 pay as you go accounts with my main O2 pay monthly contract acount.I have disposed of / sold on 2 of the pay as you go phones along with there sims and numbers.I am now told by O2 customer service that it is impossible to unlink the a...

Resolved! Better 02 deal elsewhere than with 02, how do I keep number?

O2 have just offered me a deal of 1gb data unlimited texts & calls, but I can get 5gb data for £1.50 more elsewhere, and as use a lot have just ordered it. How do I keep my number? I get the feeling will have to PAC out to someone else and then back ...

Resolved! Moving to Spain but have existing contract in UK

Hi! I have an O2 Unlimited Contract due for renewal on 24th September 2015. I currently pay £20 a month for the contract with an iPhone. I'm moving away to Tenerife (Spain) in the near future and wondered what my options are... O2 is a Telefonica com...

lost My Phone

Hello everyoneI was out last night and I lost my sony xperia z1 I contacted the police and told them also told o2 worse thing is I recently just had bought this phone and I did not insure it ahhh man have 2 go and spend more money on a new one

Advice Needed For The Best Tariff Or Bolt On For Calls

My nan has one of those big buttoned easy phones and she wants to use it to call landlines.We put her on the O2 Unlimited tariff with a Landline 100 bolt on, however she has used all of her allowance already after only 2 or 3 weeks.I have tried to su...

Resolved! Texting The UK While Abroad

I will be going on a (much needed) holiday in a few weeks and I just wanted to check something.I am on a PAYG tariff which gives me unlimited texts to UK mobiles - would that allow me to text UK numbers whilst I am abroad and not incur charges?I will...

Resolved! Refresh

If I have been offered the 25% off my remaining contract with Refresh to get a new phone does it also apply if I am getting a phone deal via a 3rd party i.e. Carphone Warehouse?

Resolved! My O2 Page shows I have no numbers? Long serving customer, why is this happening?

Hi, For a long time now I have noticed that when I log onto o2's systems to monitor my bills/check my account for my phone tariff it always appears as if there are no numbers connected to my account? I know this is 100% impossible as I recieve my mon...

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