Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Why is customer service so poor

Yet again this morning I have had problems with O2 support over a very simple request.I have a pay monthly sim contract, the phone was lost and my son made other arrangments. I asked if I could transfer an o2 pay and go number to that contract. 1st c...

Resolved! Billed twice after upgrading

Hi guys, I recently brought the new iPhone 6, end of September, and switched my number over from my old one. I have been billed twice this month, one for my old phone and one for the new. I was under the impression that you get billed a month in adva...

Resolved! New phone, no service!

I just upgraded to the iPhone 6 it's been a good couple of hours now and I still have no service, how long does it actually take to transfer my number to my new sim??

Resolved! Sim Boxes

Does anyone know if Sim Boxes are legal in the UK?

Resolved! Don't understand the 'bundle'

Hi! Bought my daughter a pay and go phone through carphone warehouse. Phone £19.95 + £20 bundle with 02. My daughter's balance is 0.00 and it tells me how many texts she has & minutes left til November 3rd. So, has my £20 paid for these 4000 texts an...

Resolved! please help turn off gprs on nokia 113

dunno how i even turned it on but cant figure out how to turn off please helpcheers

Sent Wrong Sim and cut off from the world

My 2 year contract ended yesterday. I was sent a sim card by o2 that was pay as you go. I asked for it to be for my iphone 5 and to remain my number. Today I went to put my sim card in my phone and it is the wrong size...... I just checked my account...

Resolved! 30% DISCOUNT

If you get the o2 open discount but at some stage change to a job in which you cant get the discount, does the discount stop immediately , or only at the end of your contract. Below is a quote from the o2 open web page. At first glance it may seem yo...

Resolved! O2 Refresh/upgarde

HiI ve upgarded my tarrif. I have received galaxy S5 yesterday morning but still have no signal on the new sim card(a small one). Does any one know how long it takes to get it working? Thanks

Resolved! Text message - Delivery reports

Hello, I know there are a few threads regarding this topic but they seem a few years old now and wondered if there was any new info on whether or not O2 plan to introduce this as a standard feature? Most modern Smartphones have the option within thei...

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