Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Text messaging on Nexus 7

I notice that my Nexus 7 has a phone number when checking my account and so many free text messages per month. How do I enable this feature on the Nexus 7? There doesn't seem to be anything obvious about sending and receiving text messages on it.

Resolved! PAYG: how can I pay back 'lend us a quid' when I no longer have an o2 phone?

I used 'lend us a quid' to call o2 for a pac code - it seemed like a perfect solution as I only need to make one final call. But when I logged into O2, I found out there is no way to pay back the £1 without topping up £10. I've ported the number so n...

Resolved! Balance Brought Forward? Help

Just went to check my new bill and is saysTotal balance brought forward -£38.96the total amount due is £1.60what does this mean? do i owe them?

Resolved! O2 JPEG web compression - worries for iPhone 6

I've known O2 recompress JPEGS over mobile data for a while. I've been with O2 since the original iPhone launch. I got an O2 sim when the first iPad came out but realised quickly that while I could ignore blocky pictures on a small phone screen I cou...

New data plans

Hi there I just saw that O2 will getting a 20GB data plan is that right?

Resolved! Use data abroad

Hi, I will be going abroad, could you tell me how to use data/3G in Europe Please? I am on Pay as you go. also, could you tell me how to receive phone calls from UK when I am in Far East please? I can't receive any calls from UK when I was in China. ...

Resolved! Cancelling Tariff

I just want to cancel my tariff, its really not as easy as it should be.

Resolved! SIM activation query

Hey all, Rather than going into the O2 shop later on today, it makes far more sense for me to post where I know there are experts! Last week I was mugged and had my phone and some other stuff nicked. Luckily I'm on insurance so everything was sorted ...

Resolved! Being charged for unwanted Data downloads. Help !

I am getting totally fed up. I am currently in France and have now been charged three times £1.99 each time for "O2 travel data" so I phoned on the supposedly free helpline (and have been charged) and apparently have to set the HSPacket data to disab...

Don't buy phone insurance from O2

This is a bit of a surprise but don't buy phone insurance from O2. My phone replacement is taking at least two weeks with no end in sight! The whole point of insurance from your phone company is fast replacement. I recommend a third party insurer now...

O2

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