Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Difference between Pay & Go and Pay Monthly tariffs

I am a little confused: I have in my O2 SIM card a tariff "Pay & Go": it is "Big Bundles" 2GB, 400 mins, 4000 texts, £20 A MONTH. I have to pay £20 a month and my minutes, text and GB are re-initialized every month. If I don't top-up my SIM at the mo...

Phone Number Porting Nightmare

Dear O2,The following article on The Guardian mirrors my current situation.http://www.theguardian.com/money/2014/nov/13/vodafone-technical-problems-port-number-contractOn Wednesday 27th October I bought a new iPhone 6 on contract with O2. The followi...

Resolved! With "Keep my number" do I need to do this before using my new sim?

I'm currently on Vodafone and have received my O2 Pay & Go sim today. Before I go through the "Keep my number" process to transfer my Vodafone number to my O2 simcard, I'd actually like to try the O2 simcard for a while to see how coverage is in my a...

Resolved! Told 80 per cent of UK data allowance on date of previos bill

I was told that 80% of UK dataallowance used on 26.10.14 which was date of last bill and that this would be reset on 27.11.14. How could I have used up that amount at the start of the new period? I have tried to have a Chat with O2 representative abo...

Resolved! How far back does O2 keep hold of bills

I need a bill from October 2012 due to car accident I need proof of 999 call and a number I dialled after an accident but I was told O2 keep bills upto 2 years back so I can't see 2012 it shows 2012 texts sent but nothing of calls till December when ...

Resolved! 4G in Europe's Oil Capital

I'm working in Aberdeen which is well known as Europe's oil capital with all the world's major energy producing and support companies here. With top buisness men and women from all over the globe visit here for meetings and ceminars regularly. Aberde...

Resolved! 20gb tariff

Hi can any one help?Due an upgrade on 17th Nov. Just looked in o2 shop and it says 20gb tariff ends today (12th Nov). Cant phone o2 as the lines are closed and for some reason it says online chat is unavailable (even though it says the times are 7am-...

O2 Just lost a longtime business customer. THE WORST service I have ever experienced!

I cannot comprehend what has happened to O2. They cannot do ANYTHING properly and it is beyond a joke now. My contract expired a couple of months ago. A guy from O2 has been regularly calling me to try and sell me a new phone and contract and today w...

Resolved! 20Gb tariff

Hi there can anyone one tell me if the 20Gb tariff is still available please

Resolved! Selling/buying contract phone?

Hi if I buy/sell a contract iphone can the imei be barred for non payment? I don't want to buy a phone that gets blocked because the seller hasn't paid their bill!

O2

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