Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! hello friends

I need some thing really very important, i travel outside UK with my new 02 sim never used before.Right now since i cant make or receive calls with it i tried activating whats app application with the mobile number on my phone but to no avail...Its r...

Resolved! Detaching a number from My O2

My daughter’s mobile number is registered on my O2 account; I guess this is a legacy from when I obtained the SIM card for her some years ago. Anyway, she now is independent and wants to create her own O2 account to manage her device/number.How can I...

Resolved! SMS Charges

I use Apple iPhone and am on O2 Text & Web tariff (am deaf so I don't make calls). Since I started using iPhone, I've noticed that every time I send a SMS less than 160 characters and 1 emoticon, I get charged twice. This only happens with emoticons ...

Rewards for pay monthly?

I received a text from O2 yesterday saying that my rewards have been calculated at £2.50 up to now. I am a little confused - is this an error due to me previously being on PAYG because I thought that Pay Monthly didn't do rewards?

Resolved! Lost phone and sim

I'm in china and unable to make calls to 02. how do i cancel my sim card?

Resolved! cant receive texts

Hi I have a HTC one and from today 19/10/14 I haven't been receiving texts even though they are being sent to me? Other people are receiving my texts ok and calls in and out work fine. Help please.

Samsung Galaxy S5 crashes all the time

HiI've been having real trouble with my Galaxy S5 crashing all the time. I could be viewing bbc news app or looking at a website or just reading my emails and texts. My phone just shutsdown and restarts. It's really annoying.The guru in O2 shop in St...

Resolved! I keep getting 'Insert SIM' message :-/

I have spoken to two Gurus' today re the above problem, neither has solved it.I tried the SIM in an old phone - same message.Has anyone any ideas?

WiFi hotspot

Over the past few days I've upgraded from Pay & Go SIM only, to Pay Monthly 30 days with 100MB data then to Pay Monthly 30 days with 500MB data. I did all of this because I wanted to set up my Blackberry Curve 9300 as a WiFi hotspot, and I did so aft...

Resolved! Pay and go credit question

I'm considering changing networks and if I do, I'm planning on having a O2 pay and go SIM card for the odd occasion when I'll be somewhere, where the network I'm considering moving to doesn't have good coverage.I was wondering is it possible to put a...

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